What are the responsibilities and job description for the Assistant Manager - Restaurant position at Ben & Jerry's?
Looking for a fun and energetic personality to join our team on Kiawah Island just outside of Charleston. If you love ice cream and interacting with customers this is the role for you!
**Your hourly wage does not include tips made in the scoop shop, which will add another $5-15/hr**
ASSISTANT MANAGER JOB DESCRIPTION
OBJECTIVES:
To assist the Manager/Operator in the complete retail operations of the scoop
shop, including the planning, operations, and marketing of this location.
To work with the team to ensure that the implementation of all systems fully support
and comply with all operating systems.
STAFF: Shift Managers and Team Members
PRIMARY ACCOUNTABILITIES:
1. Assist the Manager/Operator in the hiring and orientation of staff. Conduct in-store training and performance evaluation for all Scoop Leads and Hosts, with an added emphasis on ergonomics and safety for scooping and other work functions.
2. Direct day-to-day operations including store and staff appearance, customer service, cleanliness, compliance with all safety and operating standards, merchandising and production and inventory levels of all paper products, stored and tempered ice cream, waffle cones, novelties, and baked goods.
3. Ensure customer satisfaction, by role modeling the practices of friendly, timely service and proper product handling.
4. Coordinate the store opening and closing activities.
5. Assist the Manager/Operator in the daily tracking of the store scooping performance and ensure that the scooping percentage is within the suggested operating standards.
6. Maintain the systems established by the Manager/Operator that will ensure the accuracy of all register, cash transactions, and daily sales and deposit summary reports.
7. Accountable for daily financial reporting requirements established by the Manager/Operator.
8. Assist the Manager/operator in the storage, and logging of all inventories. Ensure that all invoices are crosschecked with packing slips, bringing any discrepancies to the Manager/Operator’s attention.
13. Assist the Manager/Operator in the implementation of the marketing plan with an emphasis on in-store marketing.
14. Assist the Manager/Operator in meeting the performance goals of the store.
15. Participate in store planning and development meetings with the Manager/Operator, Scoop Leads and Scoop Hosts, and attend other meetings and activities when appropriate.
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Pay may depend on skills and/or qualifications
Benefits:
Employee Discounts, Reduced or Flexible Hours, Job TrainingSalary : $5 - $15