What are the responsibilities and job description for the Breitling Boutique Sales Associate position at Ben Bridge Jeweler?
We have been in business for over 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has thirty-six stores, across the United States. We are committed to serving our customers with a quality experience and jewelry that will be treasured for generations. Jewelry is more than just an adornment. It is a means of expression, love, personality, and history. Its meaning only grows with time. We don’t sell to a customer just once; we want to be their jeweler for life!
Breitling Boutique by Ben Bridge in Houston Galleria Mall is seeking a Full-time sales associate. Our ideal candidate will have fine jewelry and/or watch sales experience, or other luxury sales experience.
Breitling Sales Associates are energetic and committed to creating unforgettable moments that leave lasting memories. They are self-starters, who love watches and building lasting relationships. They work well independently and in small, close-knit teams. Our Sales Associates show merchandise with enthusiasm and creativity.
Primary Duties
- Develop authentic relationships with customers by assessing their needs, making personalized product recommendations and creating a memorable experience
- Cultivate an in-depth knowledge of products and provide product knowledge, features and benefits to all customer when presenting merchandise
- Provide personalized customer experience when hosting clients.
- Achieve and exceed turnover targets set by the manager through effective sales of watches and related services.
- Identify and create sales opportunities within and outside boutique environment leveraging personal networks to attract new clients.
- Continuously innovate to exceed client expectations and enhance their overall experience.
- Cultivate strong personal relationships with clients from diverse backgrounds and maintain these connections through meticulous CRM activities.
- Handle customer service requests promptly and professionally.
- Demonstrate comprehensive knowledge of Breitling's history, product offerings and partnerships as well as deep knowledge of the watch and luxury industries.
- Deliver exceptional client service to differentiate the boutique from competitors.
- Serve as a brand ambassador for Breitling, both within and outside the boutique.
- Execute operational tasks with precision and attention to detail.
- Maintain the boutique according to visual merchandising standards.
- Collaborate closely with team members to support the overall organization of the boutique and foster teamwork.
Required Minimum Qualifications
- Goal oriented and sales driven with a passion to exceed
- Positive, enthusiastic, team-spirited work style, exhibiting company core values at all times
- Commitment to outstanding customer service
- Strong attention to detail and high integrity
- Be flexible with work schedule, including holidays
- Excellent listening, written and verbal communication skills; must be fluent in English
- Bilingual is a plus but not required.
- Minimum of 2 years of selling experience in a retail environment; or a combination of 3 years of customer service experience and education
- Minimum of High School Diploma or equivalent
Fluctuations in the job market may necessitate adjustments to pay ranges. Final pay determinations will depend on various factors, including, but not limited to experience levels, knowledge, skills, and abilities.
The full-time hourly schedule is designed to provide flex staffing during key events and peak selling times. You will be eligible for health and welfare benefits (provided you meet the minimum work requirement of 20 hours/week) in addition to sales bonus, monthly incentives and SPIFFs. Other benefits include employee merchandise discounts, paid training and paid time off, such as: vacation, holidays, bereavement and jury duty. Paid training includes certification from the Gemological Institute of America (following completion of one year service time). In addition to our medical, dental and vision insurance, Ben Bridge Jeweler also offers a 401(k) plan with a company match.
Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by applicable law.
