Learning & Development Project Intern

Job Position: Learning & Development

Department: HR Department

Reports To: HR Manager

Location: Fully On-site, Norcross Georgia 30093

Compensation: Unpaid

JOB POSITION SUMMARY:

beMatrix USA is seeking a motivated and detail-oriented Learning & Development Project Intern to support the Training Project Manager and HR team with the administration, maintenance, and continued development of the company’s internal Learning Management System (LMS).

This internship provides hands-on experience in project coordination, learning and development, LMS administration, training content management, onboarding and compliance tracking, instructional support, and cross-functional collaboration.

The ideal candidate is organized, technology-oriented, comfortable managing detailed information, and interested in creating professional training content using digital tools, including Adobe Creative Cloud products.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the list below. Other duties may be assigned, as needed.

The duties and responsibilities below are representative of the position. Other duties may be assigned as needed.

Project Coordination and Administrative Support

• Assist the Training Project Manager with tracking project timelines, milestones, deliverables, and action items related to internal training initiatives and LMS development.
• Maintain project documentation, meeting notes, training schedules, task lists, and project status updates.
• Help coordinate meetings and follow-up activities with internal departments, subject matter experts, HR, and other stakeholders.
• Track outstanding assignments, approvals, training materials, and project deliverables.
• Assist with preparing presentations, reports, project updates, and internal communications.
  
  
  

LMS Administration and Maintenance

• Administer and maintain the company’s Learning Management System, Continu, under the direction of the Training Project Manager and HR.
• Manage basic user access, course enrollments, course assignments, training completions, and standard LMS reporting.
• Upload, update, organize, and maintain existing training materials within the LMS.
• Ensure training content remains accurate, consistent, properly formatted, and current.
• Support appropriate document and training material version control.
• Assist with testing courses, links, videos, quizzes, and other LMS functionality.
• Respond to basic LMS user questions and assist employees with navigation or course access when appropriate.
• Escalate technical or system-related issues to appropriate vendors, internal IT resources, or the Training Project Manager as necessary.
  
  
  

Training Content Development and Maintenance

• Assist with the development, updating, and maintenance of internal training modules.
• At the direction of the HR Manager or Training Project Manager, assist with recording, editing, and updating training videos, training tracks, presentations, quizzes, job aids, and instructional materials.
• Use Adobe Premiere Pro to assist with editing and producing training videos.
• Use Adobe InDesign to assist with the creation and formatting of training guides, job aids, instructional documents, and other learning materials.
• Help convert existing company procedures and documents into LMS-compatible training content.
• Review training materials for accuracy, grammar, consistency, branding, and ease of understanding.
• Assist with organizing and maintaining an internal library of training resources.
• Support ongoing updates to training materials when company processes, policies, systems, or procedures change.
  
  
  

Training Delivery and Employee Support

• Assist with preparing materials for training sessions, workshops, LMS demonstrations, and employee onboarding.
• Support the scheduling and coordination of internal training sessions.
• Assist employees with basic questions regarding LMS access, assigned courses, and training resources.
• Help distribute training communications, reminders, instructions, and completion notices.
• Collect employee feedback regarding training content and the LMS experience.
  
  
  

QUALIFICATIONS:

• Currently pursuing or recently completed an Associate’s or Bachelor’s degree in Business Administration, Human Resources, Education, Instructional Design, Communications, Marketing, Graphic Design, Information Technology, Project Management, or a related field.
• Interest in corporate training, learning and development, project management, instructional design, HR, or technology.
• Strong organizational skills and attention to detail.
• Ability to manage multiple assignments and meet established deadlines.
• Strong written and verbal communication skills.
• Comfortable working with employees and stakeholders across different departments.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Working knowledge of Adobe Creative Cloud, particularly Adobe Premiere Pro and Adobe InDesign.
• Ability to assist with video editing, training-content production, document layout, and creation of professional learning materials.
• Ability and willingness to learn Learning Management Systems and other training technologies.
• Ability to accurately maintain employee training records and confidential company information.
• Strong follow-up skills and ability to identify incomplete or outstanding assignments.
• Ability to work independently while following direction from the Training Project Manager and HR.
• Professional, dependable, proactive, and willing to learn.
  
  
  

Preferred Skills

• Experience with Adobe Premiere Pro and Adobe InDesign is strongly preferred.
• Experience editing and producing video content.
• Experience creating professional training guides, instructional materials, job aids, or digital learning content.
• Experience with Continu or another Learning Management System is preferred but not required.
• Familiarity with Canva, Microsoft Teams, SharePoint, or similar collaboration and content-development platforms.
• Familiarity with training tracking, onboarding, compliance training, or employee records.
• Basic knowledge of project management or task-tracking systems.
• Previous internship, administrative, HR, training, project coordination, communications, marketing, graphic design, or technology experience is a plus.
  
  
  

LEARNING OPPORTUNITIES

• This internship will provide practical exposure to:
• Learning Management System administration
• Corporate learning and development
• Employee onboarding and compliance training
• Training records and reporting
• Project management and coordination
• Instructional design and content development
• Video and multimedia training development
• Adobe Premiere Pro and Adobe InDesign
• Process documentation
• Cross-functional collaboration with subject matter experts
• HR and employee training operations
• Training analytics and continuous improvement