AI & Automation Solutions Specialist

Beltservice Corporation is seeking an innovative and business-minded AI & Automation Solutions Specialist to support the company's Artificial Intelligence, Automation, and Digital Transformation initiatives. This role sits at the intersection of business operations and technology, helping identify opportunities where AI and automation can improve efficiency, reduce manual effort, enhance decision-making, and improve the employee and customer experience.

The successful candidate will work closely with business teams across the organization to evaluate processes, develop practical AI-enabled solutions, manage implementation efforts, support user adoption, and help scale successful initiatives throughout the enterprise. This position is ideal for someone who enjoys solving business problems, building solutions, learning new technologies, and helping others work more effectively through automation and AI.

The ideal candidate will also embody our Company’s Core Values:

• Get it Done - Complete the task at hand with minimal supervision. Be a team player who is self-sufficient. Solve problems with a can-do attitude. Be positive and "all-in" when doing your job.
• Raise the Standard - Strive to continuously improve yourself and the organization around you. Do not accept mediocrity. Be open to learning and be willing to teach. Have vision and understanding to be the best in the industry.
• Do the Right Thing - Put the greater good above all else. See the big picture and know the value of honesty and integrity. Be both humble and confident. Lead by example.
• Passion for Service - Be responsive and dedicated to the customer. Do not over promise.

Key Responsibilities

AI & Automation Opportunity Identification

• Work with departments across the organization to identify opportunities for automation and AI-driven process improvements.
• Analyze business processes and recommend improvements that increase efficiency, quality, and scalability.
• Assist in developing and maintaining the company's AI and Automation roadmap.
• Research emerging AI technologies and evaluate practical applications for Beltservice.
• Help prioritize initiatives based on business value, feasibility, and organizational impact.

Business Partnership

• Partner with Sales, Customer Service, Finance, Manufacturing, Supply Chain, Engineering, HR, and IT teams to understand business challenges.
• Gather business requirements and translate them into practical solutions.
• Assist with process mapping and workflow design.
• Support business users through solution deployment and continuous improvement efforts.
• Promote collaboration between technical and non-technical stakeholders.

Solution Development & Automation

• Design, configure, and support solutions utilizing technologies such as: Microsoft Copilot, Microsoft Copilot Studio, Microsoft Power Automate, Microsoft Power Apps, Microsoft Fabric, Dynamics 365 Finance & Operations, APIs and integrations, and low-code / no-code platforms.
• Building and supporting AI Agents and Copilot solutions.
• Automating business processes and workflows.
• Creating intelligent document-processing solutions.
• Developing dashboards and reporting solutions.
• Building integrations between business systems.
• Creating reusable prompts, templates, and solution playbooks.
• Developing prototypes and assisting with production deployments.
• Supporting testing, troubleshooting, and continuous improvement activities.

Project Coordination

• Assist in managing AI and automation initiatives from concept to implementation.
• Coordinate project tasks, timelines, stakeholders, and deliverables.
• Track project progress and communicate status updates.
• Support vendor relationships and external technology partners.
• Assist in measuring business impact and ROI of completed initiatives.

AI Adoption & Training

• Support rollout and adoption of AI tools across the organization.
• Develop training materials, user guides, and best practices.
• Assist with AI learning sessions, workshops, and demonstrations.
• Help maintain AI knowledge bases, prompt libraries, and reusable resources.
• Encourage responsible and effective use of AI technologies.

Skills & Qualifications

ESSENTIAL

• 2–5 years of experience in IT, Business Systems, Business Analysis, Process Improvement, Automation, or related areas.
• Strong analytical and problem-solving abilities.
• Experience working with business users to identify and solve operational challenges.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and projects simultaneously.
• Self-starter with a strong desire to learn and grow.

Core Competencies

• Strong business curiosity and desire to understand how the organization operates.
• Ability to identify inefficiencies and recommend practical improvements.
• Strong communication and relationship-building skills.
• Process-oriented mindset with attention to detail.
• Technical aptitude and willingness to learn emerging technologies.
• Execution-focused with the ability to move ideas into action.
• Strong organizational and time-management skills.
• Comfortable working in a fast-paced and evolving environment.
• Focused on delivering business value rather than technology for technology's sake.

What Success Looks Like

During the first 12 months, the successful candidate will:

• Contribute to the development of Beltservice's AI and Automation roadmap.
• Deliver multiple AI and automation solutions into production.
• Help reduce manual work through automation and workflow improvements.
• Increase employee adoption of Microsoft Copilot and related AI technologies.
• Create reusable AI agents, automations, workflows, and templates.
• Support the establishment of AI governance and best practices.
• Identify and implement process improvements that provide measurable business value.
• Become a trusted resource for AI and automation initiatives throughout the organization.

Salary : $75,000 - $110,000