What are the responsibilities and job description for the Hearing Instrument Specialist / Licensed Hearing Aid Dispenser position at Beltone?
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Cranston Hearing Center is seeking a Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (HIS) to join our trusted, patient-focused hearing care team in Cranston, RI.
This is an excellent opportunity for a provider who values meaningful patient relationships, advanced hearing technology, and a supportive clinical environment, without high-pressure sales tactics.
What You Will Do
401(k) with matching
Medical, dental, and vision insurance
Employer-paid life insurance
Optional supplemental life & AD&D
Critical illness & hospital indemnity coverage
Short-term & long-term disability
Paid time off
Employee discounts
Work Location: In-person – Cranston, RI
otal Compensation: $90,000.00 (Base Commission)
Cranston Hearing Center is seeking a Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (HIS) to join our trusted, patient-focused hearing care team in Cranston, RI.
This is an excellent opportunity for a provider who values meaningful patient relationships, advanced hearing technology, and a supportive clinical environment, without high-pressure sales tactics.
What You Will Do
- Patient Care & Clinical Responsibilities
- Conduct comprehensive hearing evaluations in accordance with Rhode Island licensing
- Recommend personalized hearing solutions based on patient needs, lifestyle, and hearing goals
- Fit, program, and adjust hearing instruments to ensure optimal comfort and performance
- Provide ongoing follow-up care, counseling, and long-term patient support
- Educate patients and their families on hearing loss, treatment options, and device use
- Perform in-office cleanings, troubleshooting, and minor repairs
- Patient Experience & Relationship Building
- Build long-term, trusted patient relationships through education and high-touch care
- Deliver a compassionate, supportive experience aligned with a “patient for life” approach
- Ensure consistent communication and follow-up to drive patient satisfaction and retention
- Support clinic growth through patient retention, referrals, and local outreach efforts
- Contribute to appointment conversion and overall clinic performance
- Maintain accurate, timely patient records and documentation
- Follow established clinical workflows and best practices
- Partner with support staff to ensure an efficient, organized clinic environment
- Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (required)
- Strong communication, counseling, and patient education skills
- Ability to work both independently and collaboratively in a team environment
- High level of professionalism, organization, and attention to detail
- A patient-first mindset and passion for improving quality of life through better hearing
- Supportive, team-oriented environment
- Focus on quality patient care over high-pressure sales
- Access to advanced hearing technology and tools
- Opportunity to build strong, long-term patient relationships
401(k) with matching
Medical, dental, and vision insurance
Employer-paid life insurance
Optional supplemental life & AD&D
Critical illness & hospital indemnity coverage
Short-term & long-term disability
Paid time off
Employee discounts
Work Location: In-person – Cranston, RI
otal Compensation: $90,000.00 (Base Commission)