What are the responsibilities and job description for the HCP Specialist position at Beltone New England?
Description
We’re Hiring a Hearing Care Specialist!
Beltone Hearing Aid Centers helps bring people back into life’s conversations through state-of-the-art hearing technology.
We’re hiring a Hearing Care Specialist to work alongside our Hearing Care Practitioners and help patients get the most out of their hearing aids. You’ll make sure patients’ devices are working properly, connected to their phones, clean, and programmed correctly. You’ll also help evaluate hearing, fit hearing aids, and support patients throughout their hearing healthcare journey. It’s hands-on, people-focused work with a real mission behind it.
If you’re considering a career change, this is a great way into the hearing care field. What matters most is that you’re good with people, enjoy helping others, and are willing to learn the clinical side. We’ll help you get licensed.
The position:
The Hearing Care Specialist supports the Hearing Care Practitioner with patient care and aftercare. You’ll check and maintain patients’ hearing aids, sync devices with phones, clean and reprogram them as needed, and handle any other tasks that keep patients’ hearing aids working at their best. You’ll also assess hearing, fit hearing aids, and counsel patients during and after the evaluation process.
This position travels between three of our Rhode Island offices: Cranston, Westerly, Narragansett, RI. We strive to make a real difference in people’s lives, and the need for our services has never been greater. We’re seeking a motivated, caring professional who is ready to grow with us.
Job Type: Full-time, hourly (non-exempt)
Pay: $26.44/hr ($55,000/yr)
What you’ll do:
- Assist the Hearing Care Practitioner with patient aftercare
- Assess patients for possible hearing loss and related disorders
- Administer hearing evaluations and tests to determine the type and degree of hearing loss
- Fit hearing aids and provide auditory rehabilitation
- Use speech mapping and real-ear measurement
- Take ear mold impressions when needed
- Counsel patients during and after the evaluation process
- Build professional relationships with patients, coworkers, and vendors, with a strong commitment to customer service
- Serve as an ambassador in the community through outreach programs
- Conduct prospecting to generate new patient appointments
- Help the clinic meet its monthly financial goals
- Uphold the organization’s vision, mission, and values
Benefits:
- 401(k) with a 4% match after a year
- Dental insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- 9 Holidays
- Paid time off
- Birthday Pay
- Employee discount
Schedule
- Full-time, Monday–Friday, 9:00 AM to 5:00 PM (8-hour shifts)
- No weekends: a genuine work-life balance
Training and growth
- This is a licensed position. If you’re not already licensed, Beltone will help prepare you and support you through the licensing process.
- Ongoing support and coaching as you grow in the role.
Benefits found in job post
401(k), Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance
Requirements
- Licensure is required for this role. Beltone will help you obtain it if you are not yet licensed.
- Reliable transportation to travel between our Westerly, Narragansett, and Cranston offices
- Strong people skills and a commitment to patient care
Salary : $55,000