What are the responsibilities and job description for the HCP Specialist position at Beltone New England?
Description
Are you considering a career change and interested in joining the Hearing Aid field? This role offers a unique opportunity to make a meaningful impact by helping patients improve their ability to hear. While the position is non-exempt, we prioritize work-life balance and provide the rewarding experience of restoring hearing and enhancing quality of life for our patients. If you're seeking a fulfilling and impactful career change, this is the perfect opportunity for you.
The rate of pay is $24.00 per hour
The Hearing Care Specialist position helps the Hearing Care Practitioner in the office manage the patients by helping them with their hearing aids, checking the hearing aids to see if they are working properly, are their hearing aids synced up to their phones, are they clean, do they need to be reprogramed, and any other tasks to ensure the patients hearing aids are functioning properly. This is a licensed position so, Beltone will help in preparing you to be licensed if you do not already have one.
Benefits:
- 401(k) with a 4% match after 1 year
- Health, Dental and Vision Insurance
- FSA
- Life insurance
- Short- and Long-Term Disability
- AFLAC
- 9 Paid Holidays Off
- Up to 10 Days of Paid Time Off
- Paid Birthday Day Off
- Pet Bereavement
- Monthly office bonuses if you reach your goal
- Employee Discount
- Employee Assistance Program (EAP)
Responsibilities:
- To assist the Hearing Care Practitioner with the patients after care.
- Assessing patients for possible hearing issues and related disorders.
- Administering hearing evaluations, tests, or examinations to patients to collect information on type and degree of impairment.
- Will fit hearing aids and provide auditory rehabilitation to all in need.
- Act as an ambassador in the community via outreach programs.
- Use Speech Mapping for Real -Ear measurement.
- Obtain ear mold impressions when needed.
- Establish professional customer/employee/vendor relationships with a strong commitment to customer service.
- Counsel patients during and after the evaluation process.
- Meet the clinics monthly financial goals.
- Conducts prospecting.
- Insure conformance to vision, mission and values of the organization.
Salary : $24
