What are the responsibilities and job description for the Front Desk Associate position at Beltone New England?
Description
Company Name: Beltone New England
Job Title: Front Desk Associate
Description: We offer a happy and friendly work environment in West Springfield, MA and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.
Job Type: Full Time, 8-hour shift (NO WEEKENDS)
Salary: $18 per hour
Benefits:
- 401(k) with a 4% match after a year
- Health, Dental and Vision Insurance
- FSA
- Life insurance
- Short- and long-term disability insurance
- AFLAC
- 9 Paid Holidays
- Paid Time Off
- Paid Birthday Day Off
- Employee Assistance Program (EAP)
- Monthly bonus if you reach your office goal
Responsibilities:
- Schedule patient appointments either in person or over the phone
- Maintain patient's files abiding by HIPAA regulations
- Verify patient's insurance eligibility and benefits through insurance carriers
- Create invoices to bill insurance accurately and timely with attention to detail
- Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
- Light cleaning, filing, and inventory management
Requirements
Qualifications:
- Must be knowledgeable in Microsoft Word and Outlook
- Ability to multi-task and stay organized required
- Experience with billing insurance preferred
- Experience scheduling in a software system preferred
- Ability to communicate effectively orally and in writing required
- Experience working in a professional office environment preferred
Salary : $18