What are the responsibilities and job description for the Patient Care Coordinator position at Beltone Hearing Centers?
Job Summary
The Patient Care Coordinator - Customer Service skills a Must, Sales Experience a plus but not mandatory. Monday- Friday 8:30am -4:30pm. Cleaning duties, filing, incoming and outgoing calls. Patient scheduling and interacting. Insurance verification and inventory management. Maintain an appointment book. Happy and Friendly working environment. Looking for a positive upbeat person that is dependable.
Duties
- Serve as the primary point of contact for patients, addressing inquiries and providing information about services offered.
- Schedule and confirm patient appointments, ensuring efficient use of time and resources.
- Maintain accurate patient records and documentation in compliance with privacy regulations.
- Process patient intake forms and verify insurance information to facilitate smooth billing procedures.
- Handle administrative tasks such as filing, data entry, and managing office supplies to support daily operations.
Skills
- Proficient in medical administrative support with experience in either a medical or dental office environment.
- Strong understanding of medical terminology to effectively communicate with patients and healthcare professionals.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
- Exceptional interpersonal skills to foster positive relationships with patients and team members alike.
- Ability to work independently as well as collaboratively within a team-oriented atmosphere.
- Proficient in using office software applications for scheduling, documentation, and communication purposes.
This role is essential for enhancing patient experiences and ensuring that all aspects of care are coordinated effectively within the healthcare setting.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $16 - $17