What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Beltone Hearing Aid Center?
Beltone, the world leader in hearing healthcare, is seeking a motivated and dynamic individual to join our TOP WORKPLACE organization as a Patient Care Coordinator. Working in a professional medical office setting, the Patient Care Coordinator is the first face and voice of our office and must be organized, dependable and personable. This position will be full-time with a set schedule and a work week of 40 hours. Compensation for this position is hourly, with performance-based bonuses. The average compensation for this position is in excess of $40,000 per year.
Responsibilities:
- Treat each patient as a dear loved one (family member) in all interactions (in office greetings and phone communications); build rapport to ensure an outstanding office experience
- Set appointments from incoming and outbound calls using our proprietary script
- Verify insurance benefits
- Work closely with the Hearing Care Practitioner to manage the office schedule by prioritizing and confirming appointments and rescheduling cancellations and no-shows
- Manage office workflow including greeting patients, updating patient files, managing inventory, and entering data into the scheduling and Point of Sale system.
- Additional administrative duties as assigned.
Qualifications:
- Professional, positive, and friendly demeanor.
- Ability to multi-task effectively in a medical setting, while maintaining confidentiality of patient records.
- Demonstrable proficiency in Microsoft Office products, especially Excel, Outlook and Word.
- General office/administrative skills including use of office equipment (computers/printer/phone system), filing, prioritizing workflow, answering phones, performing daily inventory counts.
- Excellent communication skills both in person and on the phone.
Compensation:
- Hourly wage and performance-based bonuses.
- Benefits package Medical, Dental, Life, PTO, and 401K (eligibility requirements apply).
Please no phone calls. Apply by sending resume to the email address provided.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- Patient Check in: 2 years (Preferred)
- Microsoft office Suite: 2 years (Preferred)
Work Location: One location
Salary : $40,000
