What are the responsibilities and job description for the Consumer Sales Consultant position at Beltmann Relocation Group?
WHO IS BELTMANN RELOCATION GROUP:
Beltmann Relocation Group is the largest agent for North American Van Lines (NAVL) and an industry leader in residential, office, and logistics moving services. With over 100 years of moving expertise and dedication to high-level customer service, Beltmann is one of the oldest and largest hauling and booking agents for NAVL. We have 12 branches strategically located in major cities nationwide and teams of professional moving specialists that provide superior service.
WHAT WE LOOK FOR:
- You have experience in household goods relocation sales or business development.
- You are passionate about providing excellent service to internal and external customers.
- You have demonstrated ability in meeting sales objectives.
- You have strong interpersonal communication skills.
- Thorough understanding of the industry and industry trends.
- Ability and willingness to travel to client homes and/or businesses within a 50-mile radius of office.
WHAT YOU’LL DO:
- Meet with potential customers or businesses at their home or office to advise on all aspects of the relocation process, perform surveys of items to be relocated, and provide timely and accurate estimates/pricing.
- Provide timely follow-up on company-generated leads and potential customers.
- Develop independent sales leads through community and business networking.
- Work with others to update and maintain sales management tools and tracking mechanisms.
- Clearly and accurately communicate customers’ needs and expectations to operations, management, and move coordinators.
- Complete necessary paperwork in a timely manner.
- Work closely with move coordinators to ensure customer satisfaction and maximize sales opportunities.
- Tend to service issues, including those that arise outside of normal business hours.
- Maintain and create reports to track individual activity and productivity (e.g., closing statistics)
- Attain sales goals, closing ratios, and complete sales reports.
WHAT WE OFFER:
- Competitive compensation: 3-6-month training salary. $60K - $90K , draw against commissions.
- Medical, dental, and vision insurance
- 401(K) Plan with company match
- HSA and FSA options
- Worksite benefit programs
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Salary : $60,000 - $90,000