What are the responsibilities and job description for the HOUSEKEEPER- $16 an hour position at Belterra Casino Resort?
WHAT WOULD I BE DOING?
The Guest Room Attendant position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining Belterra Casino Resort standards of cleanliness throughout the hotel tower, as directed.
RESPONSIBILITIES
(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
- Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel towers, as directed
- Maintains and cleans all equipment used throughout the course of a shift, as directed.
- Maintains proper documentation of all duties accomplished during a working shift, as directed.
- Reports all safety hazards or maintenance deficiencies for proper handling.
- Abides by all security measures.
- Greets all guests throughout shift with the proper salutation and pleasant expression.
- Assists guests with issues that are within their control, ensuring guests' satisfaction while operating within established guidelines and policies.
- Performs all duties in a quiet and orderly manner.
- Ensure the qualities of the rooms are upheld by producing the best service.
- Assisting the houseperson on department projects, as needed.
- May help provide training to new employees relating to job duties.
- Ability to communicate with hotel guests, announcing arrival at door, and comprehending special requests from guests.
- Ability to inspect and maintain areas for which responsible.
- Must be able to use the equipment associated with the position, including, but not limited to, vacuum, cleaning supplies and safety equipment.
- Ability to effectively and efficiently move around work area.
- This position is physical in nature and requires complete physical mobility, including, but not limited to, bending, carrying, climbing stairs, crawling, reaching and squatting. Position requires ability to lift up to 50 pounds of supplies and push and pull up to 50 pounds of supplies. These actions are required in order to perform cleaning job duties.
- This position operates in a working environment that is subject to varying levels of noise, crowds, smoke and ozone machines with the severity of which depends upon customer volume. Incumbents are at times subjected to hazards such as chemicals; proper safety precautions are followed.
- Must be able to work varying shifts and time schedules as needed.
WHAT ARE WE LOOKING FOR?
- Ability to clean as directed at an acceptable performance rate.
- Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
These skills and abilities are typically acquired through two months of on-the-job training.'
'
Work Remotely
- No
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Application Question(s):
- Are you at least 18 years old?
Work Location: In person
Salary : $16 - $0