What are the responsibilities and job description for the Seasonal Front Desk / Administrative Assistant (Tax Season) position at Belt Accounting & Tax, LLC?
Overview
Join our dynamic team as a Seasonal Front Desk / Administrative Assistant during tax season! This energetic role is perfect for individuals who thrive in a fast-paced environment, enjoy providing exceptional customer service, and possess strong organizational skills. As the first point of contact for clients and visitors, you will play a vital role in creating a welcoming atmosphere while efficiently managing administrative tasks. This paid position offers an exciting opportunity to develop your office management and clerical skills while supporting a busy tax preparation team.
Responsibilities
- Answer incoming phone calls and direct inquiries appropriately
- Greet clients and visitors in a professional and friendly manner
- Schedule appointments and assist with office calendar management
- Collect, organize, and review incoming tax documents for completeness
- Prepare, scan, and electronically organize client files
- Assist clients with accessing and using our secure client portal
- Upload and download documents through the client portal
- Process incoming and outgoing correspondence
- Maintain accurate client records and contact information
- Assist tax preparers and administrative staff with various projects
- Monitor office supplies and maintain a clean, organized reception area
- Provide exceptional customer service in person, by phone, and via email
Qualificiations
- Strong customer service and communication skills
- Excellent organizational skills and attention to detail
- Ability to handle confidential information professionally
- Comfortable using computers, email, and online systems
- Ability to multitask and work efficiently in a fast-paced environment
- Positive attitude and professional demeanor
- Previous office, administrative, receptionist, or customer service experience preferred
- Experience with Microsoft Office (Outlook, Word, Excel)
What we are lookging for
The ideal candidate is dependable, friendly, tech-savvy, and enjoys helping clients navigate the tax preparation process. During tax season, our office can be fast-paced, so we are looking for someone who stays organized, remains calm under pressure, and takes pride in providing excellent service. This is a great position for someone currently working on their accounting degree and looking for hands on experience.
Pay: $18.00 - $22.00 per hour
Expected hours: 30.0 – 50.0 per week
Work Location: In person
Salary : $18 - $22