What are the responsibilities and job description for the Customer Support Assistant position at BeloForm Craft?
Company Description
Beloform is a forward-thinking company dedicated to developing strategic advertising solutions that elevate brands and drive meaningful impact. Our team values creativity, professionalism, and innovation. We take pride in delivering high-quality work, supporting our clients’ goals, and continuously fostering an environment where talent thrives.
Job Description
The Customer Support Assistant will play a key role in ensuring seamless communication between clients and internal teams. This position is essential for maintaining outstanding customer satisfaction by providing timely responses, managing inquiries, and supporting day-to-day service operations. The ideal candidate is organized, proactive, and capable of delivering exceptional assistance in a fast-paced environment.
Responsibilities
Benefits
Beloform is a forward-thinking company dedicated to developing strategic advertising solutions that elevate brands and drive meaningful impact. Our team values creativity, professionalism, and innovation. We take pride in delivering high-quality work, supporting our clients’ goals, and continuously fostering an environment where talent thrives.
Job Description
The Customer Support Assistant will play a key role in ensuring seamless communication between clients and internal teams. This position is essential for maintaining outstanding customer satisfaction by providing timely responses, managing inquiries, and supporting day-to-day service operations. The ideal candidate is organized, proactive, and capable of delivering exceptional assistance in a fast-paced environment.
Responsibilities
- Handle incoming customer inquiries by phone and email with professionalism and courtesy.
- Provide accurate information regarding services, policies, and procedures.
- Coordinate with internal departments to resolve issues efficiently.
- Maintain detailed and organized records of customer interactions.
- Support daily administrative tasks to ensure smooth workflow.
- Assist in developing improved customer service processes and solutions.
- Uphold Beloform’s standards for high-quality service delivery.
- Strong communication and interpersonal skills.
- Excellent organizational abilities and attention to detail.
- Ability to multitask and manage time effectively.
- Problem-solving mindset with a proactive approach.
- Basic computer proficiency and comfort with office software.
- Ability to work both independently and collaboratively.
Benefits
- Competitive salary: $50,000–$55,000 per year.
- Professional growth and development opportunities.
- Supportive, team-oriented work environment.
- Comprehensive training for role success.
- Full-time position with long-term stability.
Salary : $50,000 - $55,000
