What are the responsibilities and job description for the Customer Service Specialist position at BeloForm Craft?
Company Description
Beloform is a forward-thinking company committed to excellence, innovation, and creating a dynamic work environment. We value collaboration, professional growth, and fostering a culture where every team member can thrive. Join us in shaping the future of our operations while advancing your career in a supportive and professional setting.
Job Description
Beloform is seeking a Customer Service Specialist to join our San Antonio team. This role is ideal for individuals who are motivated, detail-oriented, and passionate about providing outstanding support to our clients. You will be the primary point of contact for customer inquiries, ensuring a seamless and positive experience at every touchpoint.
Responsibilities:
Beloform is a forward-thinking company committed to excellence, innovation, and creating a dynamic work environment. We value collaboration, professional growth, and fostering a culture where every team member can thrive. Join us in shaping the future of our operations while advancing your career in a supportive and professional setting.
Job Description
Beloform is seeking a Customer Service Specialist to join our San Antonio team. This role is ideal for individuals who are motivated, detail-oriented, and passionate about providing outstanding support to our clients. You will be the primary point of contact for customer inquiries, ensuring a seamless and positive experience at every touchpoint.
Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
- Provide accurate information about products, services, and company policies.
- Resolve customer issues efficiently, ensuring satisfaction and retention.
- Maintain detailed and organized records of customer interactions.
- Collaborate with internal teams to address customer needs and enhance service processes.
- Strong communication and interpersonal skills.
- Problem-solving mindset with attention to detail.
- Ability to manage multiple tasks and priorities effectively.
- Professionalism and a customer-focused attitude.
- Proficiency in basic computer applications.
- Competitive salary ($51,000 – $55,000).
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.
- Skill development through training and ongoing learning.
- Full-time, permanent position.
Salary : $51,000 - $55,000