Client Relationship Representative

Job Description

**Job Description**

We are seeking a dedicated and personable **Client Relationship Representative** to join our team in Cincinnati, OH. In this role, you will serve as the primary point of contact for clients, ensuring their needs are met with efficiency, professionalism, and a proactive mindset. Your ability to build trust and maintain strong client connections will be key to your success.

**Responsibilities**

• Serve as the main liaison between clients and internal teams
• Respond to client inquiries and resolve issues in a timely manner
• Understand client needs and provide tailored service solutions
• Maintain and update client records in the company database
• Track client feedback and coordinate improvements with relevant departments
• Assist in preparing presentations, reports, and account summaries
• Support the onboarding of new clients
• Identify opportunities to expand client relationships and services
  
  

Qualifications

**Qualifications**

• Bachelor’s degree in Business, Communications, or a related field
• 1–3 years of experience in a client service or account management role
• Excellent communication and interpersonal skills
• Strong problem-solving ability and attention to detail
• Ability to multitask and manage time efficiently
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• A customer-focused mindset with a high level of professionalism
  
  

Additional Information

**Benefits**

• Competitive salary: $55,000 - $65,000 annually
• Opportunities for career growth and advancement
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan with company contribution
• Supportive and team-oriented work environment
• Continuous training and professional development opportunities