What are the responsibilities and job description for the IT Logistics Specialist position at Bellwether Technology?
The Opportunity
Bellwether Technology is an established IT Managed Service Provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years. We deliver strategic IT support that helps our clients operate efficiently and grow with confidence. Our employee-centric culture is the foundation of our success and has earned Bellwether recognition as a Top Workplace by The Times-Picayune and New Orleans Advocate year after year, based entirely on employee feedback.
We are seeking a Logistics Specialist to support the operational backbone of our service delivery. This role ensures that equipment, inventory, and internal processes are organized, accurate, and moving efficiently so our technical teams can deliver a seamless client experience.
This role is ideal for someone who is highly organized, detail-oriented, and enjoys working behind the scenes to keep systems, inventory, and workflows running smoothly.
The Ideal Candidate
The ideal candidate is dependable, proactive, and process driven. You enjoy keeping things organized, tracking details, and ensuring nothing falls through the cracks. You take pride in accuracy and efficiency and understand that strong operational support directly impacts client satisfaction.
You are comfortable working across teams, handling a mix of administrative and light technical tasks, and adapting as processes evolve. You are not afraid to follow up, ask questions, and take ownership of your responsibilities.
Your Daily Impact
- Manage hardware logistics including shipping, receiving, and tracking of equipment
- Coordinate and process hardware warranties, repairs, and replacements
- Maintain accurate inventory records and ensure proper organization of equipment and supplies
- Apply and manage asset tagging, including bullpen stickers and equipment labeling
- Purchase break-fix parts and coordinate with vendors to ensure timely delivery
- Assist with managing internal systems
- Support quoting processes by assisting with product sourcing, pricing, and order preparation
- Ensure all equipment and materials are properly staged and ready for deployment or delivery
- Collaborate with Service Desk, onboarding, and engineering teams to support operational needs
- Identify opportunities to improve logistics processes, organization, and efficiency
- Prepare and configure basic PC setups for deployment
Measuring Your Success
- Equipment and inventory are accurate, organized, and readily available when needed
- Shipments and receiving are processed quickly and without errors
- Warranty and repair processes are handled efficiently with minimal delays
- Technical teams are equipped with what they need to support clients without disruption
- Internal processes are followed consistently and improved over time
Growth Opportunities
As Bellwether continues to grow, this role can expand into advanced logistics, coordination, procurement management, or operational process improvement.
Requirements
- Strong organizational skills with high attention to detail
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Proactive mindset with strong follow-through and accountability
- Clear written and verbal communication skills
- Comfort working across teams and supporting multiple functions
- Basic technical aptitude and willingness to learn IT-related processes
- Experience in logistics, inventory management, purchasing, or administrative support preferred
Technical Knowledge
- Basic understanding of computer hardware and peripherals
- Familiarity with inventory or asset management systems preferred
- Exposure to procurement or purchasing processes is a plus
- General comfort working with Microsoft Office or similar tools.
Compensation & Benefits
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid vacation, sick leave, and holidays
- Professional development opportunities
- Company-sponsored employee events
- Friendly, business-casual work environment
Additional Information
This position may require lifting equipment up to 50 pounds, prolonged periods of sitting or standing, and travel to and from client sites.
Candidates must be legally authorized to work in the United States at the time of application and throughout employment. Sponsorship is not available.
Bellwether Technology Corporation is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.