What are the responsibilities and job description for the Convenience Store Shift Leader - Bolivar position at BellStores?
CONVENIENCE STORE SHIFT LEADER
As a BellStore Shift Leader, you work closely with both store management and our CSR team to ensure a smooth workflow, exceptional customer service and a committed team effort. You serve as a role model for exceptional customer service and adherence to company policies and procedures.
Major Job Activities
- Be a role model for exceptional customer service.
- Create a positive work environment by treating all employees fairly and respectfully.
- Work side-by-side with other employees.
- Enforce and support company policies, procedures and programs.
- Oversee and coordinate the work of other employees.
- Assist the store manager in the implementation and management of Programs, policies and procedures.
- Facilitate communication between management and team members.
- Continue to follow the duties and responsibilities of the BellStore Customer Service Representative
Characteristics Necessary for BellStore Convenience Store Shift Leaders
- Positive Attitude
- True Commitment to Providing Exceptional Customer Service
- Team Building
- Strong Communication Skills
- Ability to Perform Multiple Tasks
- Ability to Follow-Up
- Consistency
- Dependable, honest with integrity
- Neat appearance and clean hygiene
Qualifications
- Minimum 6 months experience as a BellStore Customer Service Representative
- Consistently pass the drug and criminal background check.
- Ability to work all afternoon shifts, holidays, and weekends.