Maintenance Assistant

Job Description

Job Title: Maintenance Assistant

Department: Maintenance

Supervisor: Assistant Maintenance Director

FLSA Status: Non-Exempt

Summary

The Maintenance Helper is responsible for completing work tickets that are related to the maintenance of Bello Machre’s homes and office buildings. This is a full-time position, Monday through Friday, 7:30am until 3:30pm, with a one-hour paid lunch break. Hours may vary based upon the needs of the department. The Maintenance Helper will be expected to assist, on an as-needed basis, with field emergency situations.

Basic Qualifications

To perform this job successfully, an employee must be able to work both indoors and outdoors, including in extreme heat or cold weather conditions. Examples include building fences in the summer or shoveling snow in the winter.

The requirements listed below are representative of the knowledge, skills, and/or ability required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of this job.

In Addition To The Requirements Below, The Employee Must

• Be at least 18 years of age
• Have a nurturing and caring demeanor
• Have a genuine interest in supporting the independence of those we serve
  
  

Education and/or Experience

A high school degree and a minimum of one year of experience in the field of construction is required.

Trainings, Licenses, and Certifications

• Must have and maintain a valid Maryland driver’s license
• May not have more than three points on their license at any time
• May not have any alcohol- and/or drug-related citations on their license
  
  

Bello Machre Orientation (Training will be provided upon hire)

Work Environment

Bello Machre provides a safe, friendly, and supportive work environment. The employee must represent the company’s mission to enrich the lives of those we serve through loving care, guidance, and opportunity so that they can live life to its fullest. Our employees share a dedication to their job and a nurturing spirit that is evident in their everyday work.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk, sit, bend, lift, and reach with hands and arms, with the ability to lift at least 50 pounds and assist with moving furniture and office equipment.

Environment

While performing the duties of this job, the employee may be in a variety of locations and conditions, including but not limited to homes, various offices, and out in the community.

OSHA

Employees in this position perform tasks that may involve potential exposure to blood and other bodily fluids. All employees are expected to utilize universal precautions and follow all safety guidelines. Employees are offered the opportunity to obtain the Hepatitis B vaccination at no cost at any time during their employment.

Essential Duties And Responsibilities

To perform this job successfully, an employee must be able to perform each essential duty satisfactorily. The employee must have a general knowledge in the operation of power tools including, but not limited to, electric and battery-operated drills, saws, and other tools related to the home improvement field.

• Complete work tickets as assigned, providing accurate written information prior to turning completed tickets in for posting by the supervisor
• Assist with troubleshooting basic electrical issues and perform corresponding repairs
• Assist with installation of various electrical fixtures
• Assist Technicians with plumbing repairs including repairing/replacing bath and kitchen sink traps, fixtures, basket replacements, hot water heaters, and other related plumbing issues
• Assist with basic construction, including installing flooring, drywall removal/replacement/repair, finishing, rough and finish trim work, assembling storage sheds, separate flooring, and painting
• Assist with diagnosing and performing appliance repairs
• Assist with moving household and office furniture
• Conduct snow removal on Bello Machre property, ensuring a safe environment
• Participate in individual supervisory meetings and department meetings
• Ensure the safety and welfare of Bello Machre’s employees and individuals while repair and construction work is performed
• Hand tools, supplies, and materials to other workers
• Prepare the work area
• Pick up needed materials for each job location
• Perform monthly replacement of HVAC filters
• Replace light bulbs, door knobs, and plunge toilets
• Perform other duties as assigned
  
  

Specific Job Knowledge, Skills, And Abilities

General Job Knowledge

• Demonstrates strong understanding of the job description
• Possesses and demonstrates the knowledge and skills needed to perform essential duties
• Demonstrates skill and proficiency in carrying out assignments
• Holds self-accountable for assigned responsibilities and sees them through to completion in a timely manner
• Skilled at planning, organizing, and prioritizing workload
  
  

Judgment / Reasoning / Problem-Solving

• Demonstrates the ability to resolve problems and conflict effectively
• Demonstrates sound judgment when making decisions
• Understands potentially problematic or hazardous situations and acts within reason
• Adapts analytical thinking to problem-solving and decision-making
  
  

Communication / Professionalism / Other

• Expresses self calmly and clearly, both verbally and in writing
• Demonstrates effective listening skills
• Communicates effectively with supervisors, peers, individuals, families, and others
• Demonstrates ability to communicate concerns and suggestions appropriately
• Accepts constructive criticism and supervision
  
  

Teamwork / Interpersonal Relationships

• Displays a positive attitude when interacting with others
• Supports company and personal goals
• Utilizes the chain of command appropriately
• Demonstrates the ability to work cooperatively as part of a team
  
  

Initiative

• Initiates activities and demonstrates willingness to take on additional responsibilities
• Identifies and completes tasks without being asked
• Addresses concerns with direct supervisor constructively and in a timely fashion
  
  

Attendance / Reliability

• Attends work as scheduled and on time
• Plans absences well in advance
• Assists with securing coverage as needed
• For emergencies, contacts supervisor within a reasonable amount of time
  
  

Communication (Written & Verbal)

• Expresses ideas and thoughts verbally and in writing
• Keeps others adequately informed
• Selects and uses appropriate communication methods
• Speaks clearly and persuasively in positive or negative situations
• Listens and gets clarification
• Participates in meetings
• Writes clearly and informatively
• Edits work for spelling and grammar
• Presents numerical data effectively
• Able to read and interpret written information
  
  

General

• Meets deadlines as appropriate
• Returns phone calls and emails in a timely manner
• Handles emergency situations promptly and calmly
• Displays openness toward new ideas
  
  

Company Description

Bello Machre – We provide a lifetime commitment of loving care, opportunity, and guidance to people with developmental disabilities in Maryland. Our name is pronounced Bĕllō Mah-cree and means Home Of My Heart.

Working for Bello Machre is more than a job. We value our employees’ time and training experience. All required training for employees is provided free of charge, and time spent in training is paid.

Benefits

• Meaningful and purpose-driven work
• Working for one of Baltimore's 2022 Top Workplaces
• Supportive company culture
• 100% Paid Health Insurance
• 403B Retirement Plan With Company Contribution
• Paid Time Off (PTO)
• Company Phone
• Company vehicle
• Flexible Spending Accounts: Health and Childcare
• Long-term Disability Insurance
• Short-term Disability Insurance
  
  

Schedule Maintenance

40 hours per week flexible but generally 730-330