What are the responsibilities and job description for the Front Desk Receptionist position at Bellevue Pet Spa?
Looking to add a front desk receptionist to the team at our local dog grooming salon, Bellevue Pet Spa! Main responsibilities include checking in and out clients during drop-off and pick-ups. Also responsible for answering phone calls and emails from clients, booking and scheduling appointments. The schedule for this position is 9:20am-5:30pm Tuesday through Friday. And 9:50am-5:00pm Saturday. Starting pay is $18.50-$20 depending on experience, supplemented with tips.
Job Duties:
- Check-in client dogs during appointment drop-offs. Collect payment and check-out clients once appointments are completed.
- Relay information between clients and groomers.
- Answer phone calls and emails from clients.
- Scheduling appointments.
- Maintain a clean and sanitary work environment with daily cleaning tasks.
- Help maintain a coordinated and organized workplace.
- May occasionally need to assist groomers or help with laundry.
- Must have good communication and customer service skills, experience preferred
- Ability to relay information between groomer(s) and customers
- Providing top notch customer service, answering questions, clarifying policies etc.
Ideal Candidates:
- Saturday availability required.
- Able to work calmly, and kindly with dogs.
- Able to maintain calmness and composure during moments of high stress and loud environments.
- Able to speak with compassion and confidence while being assertive.
- Able to stand for extended periods when needed. Able to comfortably lift and bend. Able to comfortable hold/carry 30 lbs.
- Tech savvy!
- Be able to follow through with tasks and instructions.
- Knowledge and experience with handling dogs, knowledge of dog breeds and coat types preferred but not required. Will train a qualified candidate.
- Loves dogs of all ages, sizes, and breeds!
Job Type: Part-time
Pay: $18.50 - $20.00 per hour
Benefits:
- 401(k)
Shift:
- Day shift
Work Location: In person
Salary : $19 - $20