What are the responsibilities and job description for the Account Manager position at Belle?
Company Description
Belle is a quickly growing telehealth company that exists to provide people with life-changing solutions. We are a team of hard-working problem solvers. We need someone to help keep the content engine running and the community growing.
This role is on the front line, helping our patients every day. You will be assigned a large number of patients and your job is to help them be happy and successful.
What you'll actually do every day
- Patient Satisfaction — do whatever it takes to help our patients have a good experience and be successful.
- Sales — we have launched a series of products. This role involved upselling your patients solutions that help make their lives better.
- Customer Service — much of patient satisfaction is answering the questions from patients and solving their problems.
Who this is for
- Hungry to Learn — you are eager to learn new things: new products, new systems, new software, new ways to get better.
- Desire to help — you love solving someone's problem, even when it requires going the extra mile.
- Tech Savvy — this role deals with patients all over the country so you are eager to leverage technology in helping patients.
- Organized — You love checklists, calendars, color-coded spreadsheets — that's your love language.
- Self-starter — You don't wait to be told what to do. You ask smart questions, take initiative, and figure things out.
Why Belle
You will work with an amazing team how is all driven to change the lives of our patients. You will be with a fast growing company at an exciting time. We are also a small team so you will be able to have a real impact on the company, the team, and many patients!
Role Description
This full-time, on-site Account Manager role is based in Draper, UT. The Account Manager will build strong relationships with patients and ensure patient satisfaction by delivering consistent support and communication. Responsibilities include managing patient accounts, addressing questions, resolving issues, and identifying opportunities to offer additional products and solutions.
Qualifications
- Everything for this role can be taught on the job. We care most about finding the right attributes.
- Those attributes include: organized, diligent, great attitude, hungry to learn.
Compensation
- This role has an all-in compensation range of $70-80,000. About 30% of that comes from commission based on how successful your patients are.
Salary : $70,000 - $80,000