What are the responsibilities and job description for the IT Support Specialist - REMOTE (US) position at Belle Lynn Sourcing LLC?
This is a remote position.Help Desk / IT Support Specialist (Remote Opportunities) Location: Remote – U.S. Based CandidatesCompany: Belle Lynn Sourcing LLCBelle Lynn Sourcing is currently connecting with experienced Help Desk and IT Support professionals across the United States for remote opportunities supporting a growing technology and service organization.We are interested in speaking with candidates who have experience providing technical support in fast-paced environments and enjoy solving problems while delivering excellent customer service.Typical Responsibilities· Provide Tier 1 / Tier 2 technical support to internal users or external customers· Troubleshoot hardware, software, and network issues· Support Windows environments, Microsoft 365, and common enterprise applications· Manage and resolve support tickets using help desk platforms such as ServiceNow, Zendesk, or Jira· Document solutions and maintain accurate service records Preferred Qualifications· 1–5 years of Help Desk or IT Support experience· Strong troubleshooting and customer support skills· Experience with Windows OS, Microsoft 365, VPN access, and basic networking· Familiarity with ticketing systems and remote support tools· Ability to work independently in a remote environment Additional DetailsThis position earns competitive compensation plus a full benefits packageIf you are open to remote Help Desk or IT Support opportunities, we encourage you to apply to be considered for current and upcoming roles that align with your background.
Salary : $50,000 - $78,000