What are the responsibilities and job description for the Reconciliation Specialist I position at Bellco Credit Union?
Application deadline is 5 days after the date the role was posted.
Thank you for your interest in Bellco Credit Union! We’re a local not-for-profit organization that has been giving back to our members, the communities we serve, and of course, our employees since 1936. Offering one of the best employee benefits packages around, Bellco is a leader in fostering, developing, and engaging staff to become expert financial-service ambassadors. You’re a part of something more at Bellco—a place you can be proud of.
LOCATION: Corporate DIVISION: CMXO
Function Description
This position on the Payment Support - Reconciliation team is responsible for the reconciliation of General Ledger (GL) accounts related to electronic banking functions throughout Bellco Credit Union. Responsible for ensuring GL’s are in balance and that discrepancies are cleared in a timely manner. Responsible for processing certain transactions including adjustments, returns and rejected items. Must ensure proper compliance in accordance with NACHA, Federal Reserve, Regulation E, Reg CC, Visa Regulations and any other payment and electronic banking related regulations. Provide detailed information and problem-solving services to internal clients and business partners.
The appropriate candidate must demonstrate a strong ability to work in a team and a commitment to providing quality member service.
Organizational Relationships
Reports to: Supervisor – Payment Support – Reconciliation
Supervises: None
Contacts: Frequent contact with other credit union employees, CUSO employees and some contact with service personnel.
Qualifications/Requirements
Education: High School Diploma or equivalent.
Experience: Six months experience in general office support or electronic banking or Bellco Credit Union experience in lieu of electronic banking experience.
Skills: Manual dexterity to input data on a keyboard i.e. computer, calculator, telephone
Visual ability to interpret data
Deductive reasoning skills
Extreme attention to detail to minimize risk with member and credit union data
Ability to tactfully question or actively listen to employees in person or on the telephone to determine specific needs
Ability to multitask and perform with frequent interruptions
Must possess strong communication, organizational, presentation, customer service and interpersonal skills
Detail oriented, flexible and works well within a fast-paced team environment
Demonstrates strong analytical/problem solving and time-management skills
Must demonstrate good judgment
Strong PC skills including extensive Microsoft Excel knowledge
Essential Functions
Office environment
Mobility throughout the department
Bellco Credit Union provides a comprehensive benefits package to employees, including: Medical, Dental, Vision, 401 (k) with company match, Supplemental Life Insurance, Paid Vacation, Paid Sick Days, and Paid Holidays.
In addition to base compensation, Bellco Credit Union offers bonuses for the following roles:
Non-exempt branch roles may earn monthly bonuses for meeting production goals and quarterly bonuses for meeting team goals.
Exempt branch roles may earn quarterly bonuses for production and team goals.
Exempt non-branch management roles may be eligible for an annual managerial bonus.
Non-branch non-management roles may be eligible for on-the-spot bonuses for extraordinary performance.
Thank you for your interest in Bellco Credit Union! We’re a local not-for-profit organization that has been giving back to our members, the communities we serve, and of course, our employees since 1936. Offering one of the best employee benefits packages around, Bellco is a leader in fostering, developing, and engaging staff to become expert financial-service ambassadors. You’re a part of something more at Bellco—a place you can be proud of.
LOCATION: Corporate DIVISION: CMXO
Function Description
This position on the Payment Support - Reconciliation team is responsible for the reconciliation of General Ledger (GL) accounts related to electronic banking functions throughout Bellco Credit Union. Responsible for ensuring GL’s are in balance and that discrepancies are cleared in a timely manner. Responsible for processing certain transactions including adjustments, returns and rejected items. Must ensure proper compliance in accordance with NACHA, Federal Reserve, Regulation E, Reg CC, Visa Regulations and any other payment and electronic banking related regulations. Provide detailed information and problem-solving services to internal clients and business partners.
The appropriate candidate must demonstrate a strong ability to work in a team and a commitment to providing quality member service.
Organizational Relationships
Reports to: Supervisor – Payment Support – Reconciliation
Supervises: None
Contacts: Frequent contact with other credit union employees, CUSO employees and some contact with service personnel.
Qualifications/Requirements
Education: High School Diploma or equivalent.
Experience: Six months experience in general office support or electronic banking or Bellco Credit Union experience in lieu of electronic banking experience.
Skills: Manual dexterity to input data on a keyboard i.e. computer, calculator, telephone
Visual ability to interpret data
Deductive reasoning skills
Extreme attention to detail to minimize risk with member and credit union data
Ability to tactfully question or actively listen to employees in person or on the telephone to determine specific needs
Ability to multitask and perform with frequent interruptions
Must possess strong communication, organizational, presentation, customer service and interpersonal skills
Detail oriented, flexible and works well within a fast-paced team environment
Demonstrates strong analytical/problem solving and time-management skills
Must demonstrate good judgment
Strong PC skills including extensive Microsoft Excel knowledge
Essential Functions
- Provides a valuable and enjoyable experience to both internal customers and members during interactions. Consistently recommend ways to improve the member/customer experience through improved processes and technology.
- Assist with General Ledger reconciliation for a multitude of functions including Bill Pay, ACH, Zelle, AR NSF, Debit and ATM Card Disputes, Unapplied Loan Payments, etc.
- Assist with review, research and processing of ATM Disputes.
- Assist with returns and adjustments for electronic loan payments received through online payment processors.
- Responsible for processing various Checks, Bonds and Foreign Items.
- Responsible for submission of various vendor invoices.
- Responsible for submission of various vendor invoices to ensure payment is made accurately and timely.
- Responsible for processing and research associated with garnishments, levies, and legal distraints in a timely manner.
- Submit business and retail ACH batches daily as required.
- Proactively support corporate and departmental goals.
- Regular and punctual attendance.
- Management retains the discretion to add to or change the duties of this position at any time.
Office environment
Mobility throughout the department
Bellco Credit Union provides a comprehensive benefits package to employees, including: Medical, Dental, Vision, 401 (k) with company match, Supplemental Life Insurance, Paid Vacation, Paid Sick Days, and Paid Holidays.
In addition to base compensation, Bellco Credit Union offers bonuses for the following roles:
Non-exempt branch roles may earn monthly bonuses for meeting production goals and quarterly bonuses for meeting team goals.
Exempt branch roles may earn quarterly bonuses for production and team goals.
Exempt non-branch management roles may be eligible for an annual managerial bonus.
Non-branch non-management roles may be eligible for on-the-spot bonuses for extraordinary performance.