Consumer Loan Underwriter II

Application deadline is 5 days after the date the role was posted.

Thank you for your interest in Bellco Credit Union! We’re a local not-for-profit organization that has been giving back to our members, the communities we serve, and of course, our employees since 1936. Offering one of the best employee benefits packages around, Bellco is a leader in fostering, developing, and engaging staff to become expert financial-service ambassadors. You’re a part of something more at Bellco—a place you can be proud of.

LOCATION: Corporate DIVISION: CMXO

Function Description

The Consumer Loan Underwriter will review and analyze both direct and indirect consumer loan applications to determine whether applicants meet financial and creditworthiness criteria. The Underwriter assesses the risk associated with approving a loan, evaluates the borrower’s income, credit history, employment history, debt-to-income ratio, confirms compliance with guidelines and all regulatory requirements (both state and federal), and to render a sound credit decision. As part of the Consumer Lending Underwriting team, the Underwriter strives to provide exceptional service to all members.

Organizational Relationships

Reports to: Senior Manager – Consumer Operations

Supervises: No direct reports

Contacts: All levels of credit union employees, internal and external auditors, vendors and members

Qualifications/Requirements

Experience:

• Minimum 2 years’ experience in consumer lending underwriting, preferably with Consumer Lending experience
• Knowledge of general lending guidelines including state, federal and fair lending
  
  

Education: Bachelor’s degree in related field or equivalent experience preferred

Skills

• Ability to work with a high degree of confidentiality
• Ability to adjust and effectively incorporate changes to guidelines and procedures in a timely manner
• Ability to apply guidelines and lending matrices
• Ability to review member data in Core system
• Thorough understanding of credit reporting and credit analysis
• Proven ability to analyze income documentation including personal and business tax returns and complete a cash flow analysis.
• Strong analytical and decision-making skills with a high degree of accuracy
• Strong communication skills both verbal and written.
• Highly organized and able to handle a fast-paced environment
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Strong attention to detail.
• Time management skills with the ability to prioritize workload.
• Demonstrates strong analytical/problem solving and time-management skills
  
  

Essential Functions

• Demonstrates Bellco’s Act Nice Behaviors and Core Values in all interactions with members, prospective members, and personnel in other Bellco departments while holding staff accountable to standards.
• Responsible for pipeline management and completing work within established Service Level Agreement (SLA) standards within all channels of application submission.
• Responsible for accuracy and completion of activities associated with the underwriting of consumer loan applications.
• Responsible for accurate math computations including but not limited to income, debt to income ratios, loan to value ratios and combined loan to value ratios
• Ensure compliance with regulatory, and Agency requirements including but not limited to RESPA, Homeowner’s Protections Act of 1998, SCRA, Fair Credit Legislation, HMDA, and CFPB.
• Responsible for final underwriting decisions on loans within granted lending authority that may involve approving or denying applications.
• Responsible for applying lending guidelines fairly and without bias.
• May be asked to contribute to compliance, auditing, and other organization-wide initiatives.
• Has the ability to manage fluctuating volumes which may include times of high volume.
• Ensure member satisfaction within all loan channels and points of contact with frontline, back-office staff and members
• Report vendor performance and service standards to the management team, as necessary.
• Collaborate internally with other team members to troubleshoot questions/issues and resolve inquiries while adhering to response time and quality goals.
• Regular and punctual attendance with flexible hours
  
  

Management retains the discretion to add to or change the duties of the position as business need dictates.

Working Conditions

Office environment.

Hybrid working environment may be considered

Bellco Credit Union provides a comprehensive benefits package to employees, including: Medical, Dental, Vision, 401 (k) with company match, Supplemental Life Insurance, Paid Vacation, Paid Sick Days, and Paid Holidays.

In addition to base compensation, Bellco Credit Union offers bonuses for the following roles:

Non-exempt branch roles may earn monthly bonuses for meeting production goals and quarterly bonuses for meeting team goals.

Exempt branch roles may earn quarterly bonuses for production and team goals.

Exempt non-branch management roles may be eligible for an annual managerial bonus.

Non-branch non-management roles may be eligible for on-the-spot bonuses for extraordinary performance.