What are the responsibilities and job description for the Waitress/Server position at Bella's Ice Cream Parlor LLC?
Job Overview
We are seeking a dedicated and enthusiastic Waitress/Server to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will possess exceptional customer service skills and a passion for providing an outstanding dining experience. As a Server/Server, you will be responsible for taking orders, serving food and beverages, and ensuring that guests have a memorable experience.
Duties
- Greet and welcome guests promptly with a friendly demeanor.
- Take food and drink orders accurately using the Aloha POS or Micros POS systems.
- Provide detailed menu information, including daily specials and upselling opportunities.
- Serve food and beverages in a timely manner while adhering to food safety and sanitation standards.
- Assist with bussing tables and maintaining cleanliness in the dining area.
- Handle cash transactions and process payments efficiently, ensuring accurate cash handling practices.
- Collaborate with kitchen staff to ensure timely food preparation and service.
- Address guest inquiries and concerns promptly, ensuring high levels of guest satisfaction.
- Maintain knowledge of the menu items, including ingredients and preparation methods, to assist guests effectively.
- Participate in ongoing training to enhance culinary knowledge and service skills.
Requirements
- Previous experience in the food service industry or restaurant environment is preferred.
- Familiarity with Aloha POS, Micros POS, or similar point-of-sale systems is advantageous.
- Strong time management skills with the ability to multitask effectively in a busy setting.
- Excellent customer service skills with a focus on guest relations and satisfaction.
- Basic math skills for handling transactions accurately.
- Knowledge of food safety practices and sanitation standards is essential.
- Culinary experience or fine dining experience is a plus but not required.
- Ability to work flexible hours, including nights and weekends as needed.
- A positive attitude, strong work ethic, and teamwork mentality are crucial for success in this role. Join our team today if you are passionate about hospitality and eager to provide exceptional service!
Job Type: Part-time
Pay: $11.00 - $15.50 per hour
Expected hours: 10 – 15 per week
Work Location: In person
Salary : $11 - $16
Server
Denny's and Careers -
New Milford, PA
Server
Ristorante Dell' Arco -
Endicott, NY
Server
Pizza Hut -
Elmira, NY