This position is responsible for performing professional nail, hand and foot treatments.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Discuss nail services and treatments with clients
• Remove and apply a neat nail polish
• Exfoliate and remove rough skin from hands and feet
• Clean and trim nails
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Adhere to Bella Santé spa standards by performing prep work and properly clean and restock the area as required and complete Star duty when assigned.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guests’ questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.

GENERAL DUTIES AND RESPONSIBILITIES:

• Be on time for your shift.
• Possess ability to work without direct supervision and contribute to a culture of peer accountability.
• Maintain a positive attitude and uphold company core values and Bella Santé commitment.
• Attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.

EDUCATION/LICENSES/CERTIFICATIONS:

This position must hold and maintain a current Massachusetts state license..

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• If an offer is made, employment may be contingent upon the successful completion of a CORI check.
• Possess a thorough knowledge of nails, including a basic knowledge of hand and foot massage techniques.
• Must possess a neat application of polish.
• Capacity and commitment to learn the product and service knowledge necessary to effectively provide and to meet the needs of our guests.
• Possess ability to work without direct supervision and contribute to a culture of peer accountability.
• Ability to work well independently and as part of a team.
• Detail oriented and ability to multi-task.
• Enjoy working with people and possess a friendly and outgoing personality.
• Be flexible with your schedule, supporting the needs of the spa.
• Excellent communication and listening skills, as well as basic computer knowledge.

SUPERVISORY RESPONSIBILITY:

This position has no direct supervisory responsibilities.

PHYSICAL DEMANDS:

• Sit for long periods of time.
• Repeat same movements.
• Use their hands to handle, control or feel objects, tools or controls.
• Use fingers to grasp, move or assemble very small objects.
• Use one or two hands to grasp, move or assemble objects.

TRAVEL:

Local travel to meetings and training may be required.

PERFORMANCE STANDARDS:

Performance will be discussed with the Spa Director on a regular basis