What are the responsibilities and job description for the Restaurant Host/Hostess position at Bella Costa Ristorante?
Company Overview
Summary
We are seeking a dedicated Host/Host to join our team in Framingham, MA. In this role, you will be the first point of contact for our guests, playing a crucial role in ensuring their dining experience is enjoyable and memorable. Your contributions will directly support our mission of providing excellent hospitality.
Responsibilities
- Greet and welcome guests as they arrive
- Manage reservations and seating arrangements
- Provide menus and explain daily specials
- Assist with guest inquiries and requests
- Maintain cleanliness and organization of the host area
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle guest complaints with professionalism
- Uphold company standards for customer service excellence
Qualifications
- Proven experience as a Host/Host or similar role in a restaurant setting
- Strong customer service skills with a friendly demeanor
- Excellent communication abilities, both verbal and written
- Familiarity with restaurant operations and POS systems (Aloha POS, Micros POS)
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of food service practices is a plus
- Previous experience in guest services or hospitality is preferred
Call-To-Action
If you are passionate about creating exceptional dining experiences and thrive in a vibrant environment, we invite you to apply today and become part of our dynamic team!
Job Types: Full-time, Part-time
Pay: $18.00 - $30.00 per hour
Work Location: In person
Salary : $18 - $30