What are the responsibilities and job description for the Personal Lines Account Manager position at Bell Insurance?
Company Description
Bell Insurance, founded in 1911 and now a subsidiary of Bell Bank, is one of the largest independently owned, full-service insurance agencies in the region. With over 100 years of experience, Bell Insurance specializes in delivering tailored policies for individuals, families, and businesses. Known for its exceptional service and commitment to integrity, Bell fosters an inclusive and supportive environment for employees and customers alike. Headquartered in Fargo, ND, with additional locations in Grand Forks, Phoenix, and Minneapolis, Bell is dedicated to making a positive difference for its team and the communities it serves.
Role Description
We are seeking a Personal Lines Account Manager for a full-time, on-site role based in Fargo, ND. The position involves managing a portfolio of personal insurance clients, addressing client inquiries, reviewing their insurance needs, and providing tailored insurance solutions. Key responsibilities include policy management, providing excellent customer service, assisting clients with claims, and cross-selling additional products. The role also requires collaboration with internal teams to meet customer needs and maintain accurate records of client interactions and policies.
Qualifications
- Experience in Account Management and handling Personal Insurance policies
- Proficiency in Customer Service and the ability to build and maintain client relationships
- Knowledge of Personal Insurance products and regulatory compliance
- Excellent communication, organizational, and problem-solving skills
- Ability to work effectively in an on-site team environment
- Licensing in insurance, or ability to obtain the relevant licensing, is require