What are the responsibilities and job description for the IT Business Analyst - Shared Technical Services position at Bell Flavors & Fragrances, Inc.?
IT Business Analyst – Shared Technical Services
Location: Northbrook, IL
Are you a business-savvy IT professional who thrives on solving complex ERP and PLM challenges? Do you enjoy working cross-functionally to drive system improvements that make a real impact? We’re looking for an IT Business Analyst – Shared Technical Services to join our dynamic team and help shape the future of our technical systems landscape.
What You’ll Do
In this key role, you’ll act as the bridge between business needs and IT solutions. You will partner closely with stakeholders across departments to analyze processes, gather requirements, and lead the implementation and optimization of ERP and PLM systems.
Key Responsibilities:
- Collaborate with cross-functional teams to analyze business needs and recommend innovative solutions
- Define and document internal customer requirements with precision
- Lead user training and create clear, effective documentation
- Evaluate, test, and implement ERP/PLM system updates and changes
- Manage issue resolution, acting as an escalation point for users and ensuring timely follow-ups
- Conduct post-project evaluations and recommend improvements
- Lead the IT on workflow development, system security, and compliance
- Promote system best practices and standard operating procedures
- Identify and champion opportunities for process and system improvements
- Build strong relationships with vendors to ensure consistent support and system maintenance
What You’ll Bring
- Bachelor’s degree in finance, Management, Operations, IT, or equivalent experience
- 3 years of hands-on ERP and/or PLM system experience
- Proven ability to analyze complex business problems and deliver solutions
- Strong project management and documentation skills
- Experience coordinating non-technical and cross-functional teams
- Excellent communication and interpersonal skills with a collaborative mindset
- Proficiency in business analysis and system testing
- Bonus: Experience with BI or dashboard tools (e.g., Tableau, Power BI, QlikView)
- Bonus: Familiarity with the flavor and fragrance industry
Why Join Us?
- Work in a supportive, fast-paced environment where innovation is encouraged
- Play a strategic role in system transformations with global impact
- Collaborate with passionate teams across departments and regions
- Enjoy flexibility and autonomy while delivering results that matter
- Competitive compensation with a salary range starting at $120,000
- Complete benefits package for full-time employment
Ready to make an impact and grow your career with a company that values innovation and collaboration?
Apply now and help us drive the future of business systems.
Bell Flavors & Fragrances develops products for food, beverage, cosmetic, personal care, and household care companies worldwide. Bell has nine manufacturing plants worldwide, including the United States, Canada, Mexico, Colombia, Brazil, Germany, Singapore, and China. Bell operates sales offices in more than 40 countries and is proud to be privately held by the Heinz family. www.bellff.com
Salary : $120,000
