Store Manager

The Store Manager reports to Regional Manager and ensures the uniform execution of the Division direction within their store. Essential Functions: Sales & Profit Meeting or exceeding store sales and profit plans through the training, coaching & managing of the sales staff. Provide training & communication of meeting or exceeding Service Excellence goals to sales staff. Communication with Regional Manager and BSS merchants regarding merchandise issues and needs. Merchandise consistently presented in store with Belk visual and merchandising standards. Coordinate timely floor setup for all promotional and seasonal activity. Ensure shrinkage control and Loss Prevention in store through the continual management of associates. Proper execution of all existing systems and procedures, and ownership of new system implementations and processes. Communicate & manage associates on price integrity in the store, including timely completion of permanent price changes. Ensure that all price changes are communicated through the approved channels, and report all deviations to the Regional Manager/Price Manager Ensure the ROCC the Dock process is being followed to ensure that merchandise is on the sales floor per the ROCC the Dock productivity standards Expense Planning & Management Adhering to annual expense budgets for store to achieve profit goals. Monitoring store payroll and non-payroll expenses to achieve annual expense % goals. Taking timely action on expense budget variances. Adequate staffing in all departments to meet customer service expectations. Responsible for leading Workload Planning process. People Development Conducting timely reviews and communicating development needs to team. Set goals and identify areas for improvement. Recruiting, interviewing, selecting and retaining quality associates while ensuring all positions are filled in a timely manner. Maintaining high store morale through efficient, timely communications of policies and other information. Follow through on all concerns or problems that develop within the store. Provide effective coaching in order to improve performance of all associates. Communicate with associates on possible career paths and advancement opportunities. Ensuring execution of Associate Engagement Surveys. Reviewing with store management team and Regional Manager. Ensure follow-up is completed to address issues and improve the overall associate engagement of the store. Conduct listening sessions on a regular basis. Ensure HR guidelines are being met, such as hiring to the store matrix, maximizing Weekend Hours Utilization, and proactively completing associate turnover plans. Education / Experience Requirements: Position Contribution Level : Expert Level Minimum Education & Experience: Four-year college degree or experience in retail management. Proficient in computer business-related computer software (Microsoft Word, Excel, etc). Excellent supervisory, analytical and reasoning skills. Preferred Education & Experience: Knowledge / Skills Requirements: Physical Requirements: Ability to use computer keyboard, standard telephone and other related business equipment. Must be able to lift up to 72 lbs at floor level and above shoulder height. Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks. Ability to stand for long periods of time. Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks Ability to work at a safe and steady pace Reporting Relationships: Supervisor : Regional Manager Supervises : All store management and their reports Disclaimer: For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures. #IND3 #LI-LD1 We’d love to have your smiling face on our team but not until you’re 16! Since you’re here you might as well do a little shopping. www.belk.com We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights. Back to Belk Careers Home Back to Belk Store Jobs List Accessibility Guidelines Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We’re constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines. If you can’t access information on belkcareers.com due to a disability, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 to help you with the application process. We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.