Field Service Technician - Lab & BMR

Belimed is a leading supplier of medical and surgical instrument sterilization, disinfection, and cleaning products and services. We are headquartered in Zug, Switzerland, and look back on more than 50 years of history. We have offices in 9 countries worldwide and are represented in over 80 countries thanks to a strong network.

We believe that great teams are the key to our success. At Belimed, you will work in an international environment with talented people, all of whom have dedicated themselves to making a difference in the safety and health of patients and medical staff.

Your tasks

As a Field Service Technician, you will be responsible for the installation, maintenance, troubleshooting, and repair of SteelcoBelimed equipment, with a focus on highly specialized systems in biomedical research (BMR), and laboratory environments. You will possess a deep understanding of custom-engineered decontamination and sterilization solutions, as well as the unique workflows and safety protocols associated with BSL-1 through BSL-4 facilities.

Compensation: $35.00 / hour

How you will impact Belimed and our clients

• Install, commission, and maintain complex SteelcoBelimed equipment in high-containment labs, healthcare and research facilities
• Troubleshoot mechanical, electrical, pneumatic, and control system issues using advanced diagnostic tools and test equipment
• Work safely around hazardous substances including strong acids, alkaline solutions, and other potentially dangerous process chemicals
• Interpret and redline detailed P&ID and electrical schematics for highly customized installations
• Understand and adapt to the operational workflows of BSL facilities, ensuring full compliance with site-specific biosecurity and decontamination protocols
• Support validation, commissioning, and documentation processes in lab and BMR environments
• Provide in-service training to customers on the correct operation and daily maintenance of equipment
• Maintain accurate and timely service records, including work orders, calibration logs, PM checklists, and regulatory documentation
• Manage chemical inventory and oversee reordering for customer chemical usage (when applicable)
• Foster strong customer relationships through technical excellence, clear communication, and professionalism
  
  

What you need to succeed

• High school diploma or equivalent
• 3 years of experience in field service roles supporting high-end lab, pharma, or biomedical equipment
• Familiarity with IQ/OQ, SAT, FAT validation protocols
• Experience servicing Steelco equipment, or similar systems used in biotech settings
• Background working with acid/alkaline dosing systems, steam sterilizers, cage washers, tunnel washers systems
• Solid understanding of lab, BMR equipment cycles, including sterilization, sanitization, and high-level disinfection
• Knowledge of cleanroom and controlled environment protocols
• Ability to safely perform field service tasks in biohazard zones (BSL-2 to BSL-4)
• Experience working with PLCs and automation systems
• Competence in industrial piping (copper, stainless steel), electrical wiring (single & three-phase), and instrumentation calibration
• Proficiency with diagnostic tools such as voltmeters, temperature/pressure calibrators, and amp probes
• Strong organizational and documentation skills; capable of working independently with minimal supervision
• Valid driver’s license and willingness to travel extensively with short notice