Administrative Coordinator

Compensation and Benefits

BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.

Position Overview

This position is responsible administrative functions in a field office environment. Qualified candidates will be required to handle incoming phone calls, directing them to the appropriate responsible party. 

Responsibilities

• Maintaining an organized workspace to ensure all incoming and outgoing communication is representative of BELFOR Practices, Processes and Standards
• Timely creation of new jobs in BCS as required
• Organizing and maintaining an up to date job file for Estimator/General Manager Review
• Ensure compliance with vendor requirements
• Customer file maintenance; digital database and physical file system
• Attend BELFOR sponsored operations and safety training courses as required

Requirements

• Managing the front desk functions as they relate to phone calls
• Comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timelines
• Attention to detail and keen sense of safeguarding other people's property and information
• While previous experience would be helpful it is not required, but a strong desire to learn is essential

Physical Requirements

• Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time)
• Sitting for extended periods of time
• Manual dexterity needed for keyboarding and other repetitive tasks
• The ability to bend, crouch, or stand as necessary.

Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.