Client Service Associate

Job Description

**Job Description**

We are seeking a proactive and detail-oriented **Client Service Associate** to join our team. In this role, you will be the primary point of contact for our clients, ensuring a smooth and professional experience throughout all stages of engagement. You will work closely with our design and operations teams to deliver outstanding service and exceed client expectations.

**Responsibilities**

• Serve as the main liaison between clients and internal teams
• Provide timely responses to client inquiries and requests
• Monitor and manage client accounts to ensure satisfaction and accuracy
• Coordinate meetings, presentations, and project updates
• Track project milestones and proactively communicate timelines
• Maintain detailed records of interactions and transactions
• Assist with problem resolution and escalate issues when necessary
• Support account growth and retention efforts
  
  

Qualifications

**Qualifications**

• Bachelor’s degree in Business, Communications, or a related field
• Strong communication and interpersonal skills
• High attention to detail and organizational abilities
• Proficiency in Microsoft Office Suite and CRM systems
• Ability to multitask and manage priorities in a fast-paced environment
• Professional demeanor and problem-solving attitude
  
  

Additional Information

**Benefits**

• Competitive salary: $66,000–$73,000 annually
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) plan with company match
• Ongoing professional development
• Opportunities for internal growth and promotion
• Supportive and collaborative team environment