Office Specialist

Office Specialist

BEL-O Cooling, Heating & Plumbing

BEL-O is looking for a dependable, organized, and customer-focused Office Specialist to join our team. This is a dynamic role that helps keep our office running smoothly while providing exceptional service to our customers.

Because every person brings different strengths to the team, this position is intentionally flexible. Responsibilities will be tailored to the successful candidate's experience, personality, and areas of expertise while supporting the daily needs of the business.

Primary Responsibilities

Responsibilities may include, but are not limited to:

• Answering incoming phone calls and assisting customers with professionalism and courtesy.
• Greeting customers and visitors.
• Providing administrative support to office staff and management.
• Processing paperwork, filing, scanning, and maintaining organized records.
• Assisting with accounts receivable, payment processing, and customer follow-up.
• Making outbound customer calls for follow-ups, scheduling, or account assistance.
• Supporting scheduling and dispatch operations as needed.
• Assisting with memberships, service agreements, and customer account updates.
• Maintaining a clean, organized, and welcoming office environment.
• Assisting with special projects and other office duties as business needs evolve.

What We're Looking For

• Friendly, positive attitude with excellent customer service skills.
• Strong communication and interpersonal skills.
• Dependable with excellent attendance and punctuality.
• Ability to prioritize tasks and multitask in a fast-paced environment.
• Comfortable learning new software and office systems.
• Strong attention to detail and organizational skills.
• Self-motivated with the ability to work independently and as part of a team.
• Willingness to jump in wherever needed and contribute to the success of the team.

Why BEL-O?

At BEL-O, every team member plays an important role in creating an outstanding experience for our customers. We value teamwork, integrity, accountability, and a willingness to help wherever needed. If you enjoy variety in your workday, like helping people, and want to grow with a company that invests in its employees, we'd love to meet you.

This job description is intended to describe the general nature of the position and is not an exhaustive list of responsibilities. Duties may change based on business needs and the strengths of the individual hired.

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person

Salary : $20