What are the responsibilities and job description for the Operations & Installation Coordinator position at Behind the Design?
Operations & Installation Coordinator
Dreaming of a career in luxury design? Join a premier window treatment atelier known for its artistry, precision, and high-end clientele.
We’re looking for a motivated, detail-oriented Coordinator to support our installation, operations, and marketing teams. You’ll play a key role in ensuring smooth project execution, top-quality installations, and creative marketing initiatives. This is an exciting opportunity to join a creative, fast-paced environment where you’ll learn the ins and outs of luxury design, operations, and client service.
Location: Richboro, PA
Travel: Local (within 1–2 hours) and monthly nationwide travel
Schedule: Monday–Friday, 9am–5pm or 10am-6pm (flexibility for installation days)
What We Offer:
Compensation: $45,000–$55,000 annually (DOE)
Benefits - PTO plus 6 major holidays
Training - On-site hands-on
Schedule - 9 am - 5 pm (Monday to Friday)
Culture - Collaborative environment where your opinion is valued
Values - A strong moral compass with a high level of integrity who is persistent and resilient
Mileage Reimbursement - For all work related tasks and errands
What You’ll Do:
Installation & Operations
- Support the Head Installer and Operations team before, during, and after installations
- Conduct quality and component checks for both hard and soft goods
- Receive, organize, and track inventory and incoming deliveries
- Proof purchase orders and review project documentation for accuracy
- Pack vans, assist with loading/unloading, and maintain organized worksites
- Manage inventory reports and communicate updates to the General Manager
- Assist with furniture pickups/drop-offs, errands, and on-site support
- Participate in weekly operations meetings, providing updates and feedback
Marketing Support
- Collaborate with leadership on social media and digital initiatives
- Create and post engaging stories or short-form content (1–2 per day)
- Assist with PowerPoints, client-facing flipbooks, and creative presentations
- Contribute ideas for innovative marketing or branding opportunities
Who You Are:
- Experience in operations, logistics, or installation support (bonus)
- Exposure to marketing, social media, or creative industries
- Interest in interior design, architecture, or home furnishings
- A proactive self-starter who anticipates needs before being asked
- Reliable, organized, and comfortable balancing hands-on work with admin tasks
- Tech-savvy and eager to learn tools like Airtable and Microsoft 365
- Naturally observant and detail-oriented with a solutions-driven mindset
- Energetic, humble, and motivated to grow in a luxury service environment
- Comfortable lifting 20 lbs and working on ladders (up to 6ft)
Why You’ll Love Working Here:
- Supportive, non-competitive team culture
- Exposure to high-end design projects and luxury clients
- Opportunity to grow and develop professionally
- Chic, collaborative environment where quality and creativity shine
Salary : $45,000 - $55,000