What are the responsibilities and job description for the Future Opening: Accounts Receivable Specialist position at Behavioral Milestones?
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Wellness resources
Accounts Receivable (AR) Specialist
Location: Dresher, PA (Mostly Remote | Some In-Person)
Job Type: Full-Time
Schedule: Monday–Friday
Job Type: Full-Time
Schedule: Monday–Friday
About Us
We are a growing Applied Behavior Analysis (ABA) agency committed to providing high-quality, ethical care to children and families. As we continue to scale, we are looking for a motivated, organized, and proactive Insurance AR Specialist to help keep our accounts receivable clean, accurate, and moving.
This role is ideal for someone who enjoys problem-solving, follow-up, and ownership of their work, and who is comfortable spending a significant portion of their day on the phone with insurance companies.
Position Overview
The Insurance AR Specialist will be responsible for managing and reconciling insurance claims, reworking denied or unpaid claims, and actively following up on outstanding balances. This role requires strong organization, persistence, and an understanding of ABA billing—particularly SCA (Single Case Agreements) and Out-of-Network (OON) authorizations.
This is a mostly remote role, with occasional in-person work near or in Dresher, PA.
Key Responsibilities
- Review, track, and reconcile insurance accounts receivable
- Rework denied, underpaid, or unpaid claims
- Follow up persistently with insurance companies via phone and portal
- Collect payments on approved SCA and OON authorizations
- Ensure claims align with authorization terms and contracted rates
- Update internal systems to maintain clean, accurate AR
- Identify trends in denials or delays and escalate appropriately
- Communicate clearly with internal teams regarding claim status
- Create, send, and manage invoices to clients for patient responsibility
- Maintain detailed documentation of all follow-up and outcomes
- Support ongoing process improvement within the billing/insurance workflow
Required Qualifications
- Prior experience in insurance AR, medical billing, or revenue cycle management
- Experience with ABA billing preferred but not required
- Working knowledge of:
- Single Case Agreements (SCAs)
- Out-of-Network (OON) authorizations
- Insurance follow-up and collections
- Highly organized and process-oriented
- Comfortable with high-volume phone work
- Strong attention to detail and follow-through
- Ability to work independently and manage priorities
Preferred Traits
- Self-starter with a strong sense of ownership
- Ambitious, proactive, and solution-focused
- Positive attitude and professional communication style
- Comfortable advocating with insurance companies
- Enjoys bringing structure and order to complex systems
Work Environment
- Mostly remote
- Some in-person work near or in Dresher, PA
- Supportive, fast-paced, and growth-oriented team
- Opportunity to make a meaningful impact on agency operations
Flexible work from home options available.
Compensation: $55,000.00 - $62,000.00 per year
We are a group of passionate Board Certified Behavior Analysts, ABA experts, teachers, and award-winning children’s entertainers who have pioneered a natural approach to supporting children’s needs that uses the science of human behavior (ABA) combined with unique fun to accelerate independence in the home, classroom, and community.
Salary : $55,000 - $62,000