What are the responsibilities and job description for the Phone Triage Nurse position at Behavioral Health Services North Inc?
A Spanish version of this position is available upon request
La version de esta posicion esta disponible en Español si es requerida
BHSN, one of the fastest growing organizations providing whole person care in the region, is in search of passionate individuals to join our rapidly growing team!
Your role at BHSN:
To provide health screening, coordination of health referrals, and work in close collaboration with prescribers and staff in the Adult and Child/Family Clinics, PROS and Crisis programs. This position works flexible hours corresponding to the needs of the program.
What’s in it for you?
- Generous benefits, including personalized health coverage, paid time off, and holiday pay
- Working within our community, making a real impact, working alongside passionate colleagues
- Accessible leadership team, coaching for your growth, and ample training opportunities
- As a rapidly growing organization, there are endless opportunities to grow within the organization
- Community discounts, loan forgiveness & more
What your day might look like:
- Responds to medical emergencies within clinic, PROS, and other programs as needed.
- Monitors communications between customer service and nursing staff to ensure that all requests are being addressed
- Provides medical advice to patients with varying degrees of mental health diagnosis
- Educates patients about alternative methods of symptom management
- Other responsibilities as required
Your skills and qualifications:
- NYS Department of Education Registered Professional Nurse
- CPR certified
- Excellent engagement, organizational, and communication skills
- Detail-oriented
- Ability to work with electronic database management systems
BHSN is an Equal Opportunity Employer, and supports Diversity, Equity and Inclusion in its hiring and employment practices, so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives.
In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions, citizenship or immigration status or any other factor prohibited by law.