Demo

Family Partner

Behavioral Health Network, Inc (BHN)
Springfield, MA Full Time
POSTED ON 4/8/2026
AVAILABLE BEFORE 5/7/2026
Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the top employers in the state. We are proud to be a mission-driven, values-based organization—and a Certified Great Place to Work. BHN is currently seeking a Family Partner to join our Thrive program, supporting parents and caregivers of young adults (ages 18–30) navigating emotional, behavioral, developmental, and cognitive challenges. In this unique role, you’ll use your lived experience to empower families, build connections, and help young adults successfully transition into adulthood.

What We Offer

  • A mission-driven organization providing high-quality, culturally responsive behavioral health services since 1938
  • A meaningful role where your lived caregiver experience is valued and impactful
  • Supportive supervision, team collaboration, and ongoing professional development
  • Flexible work model combining regional travel and telehealth
  • A strengths-based, family-driven environment focused on empowerment and growth

What You’ll Do

  • Provide peer support to caregivers of young adults (ages 18–30) with emotional, behavioral, developmental, or cognitive challenges
  • Build trusting relationships through shared lived experience, compassion, and transparency
  • Partner with families to identify strengths, goals, and resources
  • Help caregivers navigate behavioral health, education, vocational, and community systems
  • Act as a bridge between families and providers to ensure mutual understanding
  • Support engagement in treatment plans and strengthen caregiver advocacy skills
  • Connect families to peer supports and community-based resources
  • Maintain timely documentation (progress notes, encounters) and uphold confidentiality and ethical standards
  • Collaborate with team members and participate in supervision and ongoing learning

Who You Are

  • A caregiver with lived experience supporting a young adult with special needs (ASD experience preferred)
  • Skilled in communication, relationship-building, and collaboration
  • Organized, adaptable, and able to manage multiple responsibilities
  • Culturally responsive and comfortable working with diverse populations
  • Experienced in navigating family-serving systems

Qualifications

  • Bachelor’s degree 1 year relevant experience; OR
  • Associate’s degree 1 year relevant experience; OR
  • High school diploma/GED 2 years relevant experience
  • Valid Massachusetts driver’s license and reliable vehicle required
  • Basic proficiency with computers, email, and doc

Part time/ Fulltime position available

Pay $22.50- $24.60

We Hire for Purpose!

This role is rooted in empowerment, cultural humility, and a strength-based approach. At BHN, we hire individuals who are passionate about using their lived experience to support families, strengthen communities, and help young adults thrive.

How To Apply

If you’re ready to make a meaningful impact as part of a dedicated and compassionate team, we’d love to hear from you. You can send your resume to Jennifer.Cuffy-Ramos@bhninc.org Or Click "Apply for Job" below or visit www.bhnworks.org to apply.

Salary : $23 - $25

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