What are the responsibilities and job description for the Receptionist/Office Coordinator position at Behavioral Health Group - BHG?
We are looking for a reliable and service-oriented Receptionist / Office Coordinator to serve as the face of our Dallas office. This role is central to creating a welcoming environment for visitors while keeping day-to-day office operations running smoothly. The ideal candidate is organized, proactive, and comfortable managing a mix of front desk responsibilities and office support tasks.
This is a highly visible role that plays a key part in shaping the day-to-day experience of our team and guests. If you enjoy creating a welcoming environment and keeping things running smoothly behind the scenes, this could be a great fit.
Key Responsibilities:
Front Desk & Visitor Experience
The physical requirements described below are representative of those that must be met to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions, provided such accommodation does not create an undue hardship on the business.
This is a highly visible role that plays a key part in shaping the day-to-day experience of our team and guests. If you enjoy creating a welcoming environment and keeping things running smoothly behind the scenes, this could be a great fit.
Key Responsibilities:
Front Desk & Visitor Experience
- Greet and assist visitors, contractors, and employees in a professional and friendly manner
- Manage front desk coverage, including answering phones and directing inquiries
- Maintain a clean, organized, and welcoming reception area
- Coordinate team lunches and onsite events, including ordering, setup, communication, and cleanup
- Keep office kitchen and common areas tidy, including regular upkeep of the refrigerator and supplies
- Place and manage orders (e.g., Costco) to maintain stocked snacks, beverages, and office essentials
- Serve as the point of contact for facilities-related needs, building communications, and security updates
- Assist with office equipment management, including copiers, toner, and paper supplies
- Coordinate with vendors and building management as needed
- Receive, sort and distribute mail.
- Support onsite meetings, including room setup and logistics
- Assist with travel coordination and accommodations for team members and visitors
- Provide general administrative support to the team as needed
- 2 years of experience in a receptionist, office coordinator, or similar role
- Strong organizational and multitasking skills
- Clear and professional communication skills
- Comfortable working in a fast-paced, in-office environment
- Proactive, dependable, and detail-oriented
- Familiarity with basic office equipment and vendor coordination
- Experience supporting office events or hospitality coordination
- Experience working with facilities or building management
- High integrity
- Excellent verbal and written communication skills
- Sound judgment
- Efficient
- Self-starter
- Ability to work independently and under pressure while handling multiple tasks simultaneously
- Ability to make decisions and use proper judgment with confidential and sensitive issues
- Must be able to react quickly and make effective decisions
- Demonstrate basic computer/word processing skills
- Demonstrate basic knowledge and skill in the use of typical office equipment such as calculator, fax machine, copier, computer, telephone, and computer programs
The physical requirements described below are representative of those that must be met to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions, provided such accommodation does not create an undue hardship on the business.
- Ability to work in an environment with varying workloads and periodically high activity levels
- Visual ability to read correspondence, computer screens, and other documents
- Ability to sit for extended periods, with occasional bending, stooping, and stretching
- Ability to stand and walk throughout the office as needed
- Ability to lift, carry, and move items such as food orders, office supplies, and packages (typically up to 25–30 lbs)
- Ability to assist with setting up and breaking down meeting spaces, including moving tables, chairs, and catering items
- Ability to communicate clearly, including speaking and hearing, both in person and by phone
- Ability to use a computer and perform keyboarding tasks for extended periods