Vice President of Clinical Operations

Description

Vice President of Clinical Operations

Behavior Frontiers

Behavior Frontiers is seeking a Vice President of Clinical Operations to oversee our research-based, ABA treatment programs for clients with autism spectrum disorders in the home, center, school, and community. We are currently expanding our services and are looking for a seasoned clinician with extensive experience in OBM/Operations to join our team. As a Vice President of Clinical Operations, you would be responsible for leading growth and operational metrics, as well as clinical quality, for multiple regions across the organization.

Qualifications

Certification and Experience:

• BCBA, LBA, or BCBA-D
• 15-20 years’ experience in ABA with a consistent career growth trajectory
• Experience in driving improvement in organizational KPIs
• Experience starting de novo locations and in overseeing multi-site and/or multi-state regions
• Experience overseeing both in-home and center-based ABA services
  
  

Knowledge And Skills

• Exceptional clinical knowledge in ABA services for autism, as well as OBM
• Dedication to company vision and established metrics as evidenced by effectively messaging these goals to team members
• Strong leadership and management skills
• Possess a full understanding of Utilization Rate, Authorization Treatment Intensity, and Supervision Productivity and how those metrics drive clinical excellence
• Exhibits exceptional proactive, problem-solving skills with minimal financial impact
• Ability to collaborate and consult across departments
• Excellent interpersonal skills and a positive, mission-focused attitude
• Ability to create high quality clinical and administrative materials (e.g., trainings, forms, policies, procedures, and tracking systems, etc.)
• Ability to motivate teams, as well as to hold them accountable, when necessary
• Excellent organizational skills
• Growth mindset and ability to overcome barriers to growth
  
  

LOCATION

• Onsite at our state-of-the-art headquarters in El Segundo, CA (Los Angeles area)
• Some travel also required
  
  

Responsibilities

• Manage clinical teams, providing supervision, mentorship, and leadership that represents Behavior Frontiers’ (BF’s) core values
• Oversee adherence to regional Key Performance Indicator (KPI) accountability by Senior Clinical Directors and Clinical Directors
• Work with Chief Operating Officer (COO) to drive optimal budget performance in assigned regions
• Review monthly budgets and KPIs to analyze a region’s performance
• Assess assigned region’s performance, create an improvement plan, and execute on that plan by monitoring the effectiveness on a regular and consistent basis
• Demonstrate commitment to client progress by enforcing high utilization of clinically recommended hours
• Ensure high level of supervisor engagement and productivity in service delivery
• Ensure that CMs/Sups in regions are maintaining full case loads
• Lead and drive continuous improvement and client growth efforts across the organization
• Take a proactive approach to problem solving, removing obstacles, and seizing opportunities in pursuit of expanding Behavior Frontiers’ clinical services to more families
• Ensure regions are efficiently opening cases and performing FBAs when assigned by intake
• Maintain positive relationships with contacts at payors and other agencies to promote Behavior Frontiers’ relationship and articulate Behavior Frontiers’ mission
• Oversee behavior technician retention goals and initiatives
• Ensure clinical teams are providing high quality care to increase client satisfaction, client outcomes, and client retention
• Understand authorized treatment intensity and how that impacts clinical outcomes/performance
• Hold clinical teams and families accountable to fulfilment of clinically recommended hours
• Provide oversight of clinical and administrative integrity and compliance across regions, such as with BF policies, professional ethics, funding source requirements, certification requirements, and governmental requirements for regions
• Assist with external and internal audits
• Create processes, strategies, and plans to support organizational goals and facilitate improvements to clinical and administrative procedures
• Ensure consistency across regions whenever an inconsistency issue arises; through policy/procedure formation, documenting new/updated policies on the drive for future reference, and informing staff
• Develop and deliver trainings and CEUS to expand Behavior Frontiers’ high-quality training program
• Perform additional duties as assigned
  
  

Benefits

• Competitive pay and bonus structure related to KPI achievement
• Daily Pay - On Demand Pay available
• Medical and dental insurance (covered at approximately 70% depending on the plan)
• 401K Plan with company match after 6 months of employment
• Reasonable, Paid Time Off (PTO)
• Paid holidays (approximately 9 per year)
• Paid sick leave
• Employee Assistance Program which includes 24/7 mental health coverage
  
  

About Behavior Frontiers

If you are seeking a fast-growing career in the healthcare industry with a national, high-quality organization, this is the optimal time to join our team. We are a rapidly growing and well-established Applied Behavior Analysis provider servicing individuals with autism and other special needs within the Healthcare Industry. Please see our website at: www.behaviorfrontiers.com.