What are the responsibilities and job description for the Host position at Beer Barrel Pizza & Grill?
Overview:
Join our team of passionate hospitality professionals committed to delivering exceptional food, beverage, and service. For this position, we are seeking friendly and upbeat individuals that thrive in a fast-paced work environment and aim to deliver a quality customer experience.
Weekdays Monday - Friday 11-5 !!
Responsibilities:
- Greet Guests as they Arrive with a Welcoming and Positive Attitude
- Manage Seating Software by Entering Accurate Guest Information and Updating Table Status
- Communicate Effectively with Front of House Team Members and Managers
- Estimate Accurate Wait Times for Guests based on Current Table Times, Party Size, Wait List, and other Factors
- Use Good Judgment to make Appropriate Accommodations for Guests based on Need
- Bus, Clean, and Sanitize Tables/Chairs/Seats Quickly to Ensure Efficient Seating
- Handle Phone Calls and any Inquiries on Reservations, as Needed
- Direct and Facilitate Carryout Pickup for Guests, as Needed
- Assist Serving Staff when Necessary, with Pre-Bussing Tables and Delivering Food and Beverages to Guests
- Work to Build Relationships with New and Regular Customers
- Maintain Cleanliness and Presentation of the Dining Room, Restrooms, and other Public Areas
- Execute Daily Cleaning Details, as Outlined by the Management Team
Required qualifications:
- Previous Customer Service Experience Preferred
- Exceptional Verbal Communication Skills
- Ability to Multi-Task in High Volume Environment
- Must be 16 to apply
What We Offer:
- Competitive Wages
- Weekly Pay
- Flexible Scheduling to accommodate your work/life balance
- Employee Meal Discounts
- Paid Time Off
- Health, Dental, Vision, and Short-term Disability Insurance available for full-time employees
- Paid Life Insurance for full-time employees
- 401K Retirement Plan with a generous company match
- A Fun, Family-Friendly Atmosphere
Beer Barrel PizzaGrill is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our employees, the diverse customers we aim to serve, and the communities we call home. We do all of this with kindness, empathy and respect for each other.