Shift Lead – Kitchen

Position Summary

We are seeking an experienced and dependable Shift Lead to oversee daily operations across the kitchen and front of house (FOH). This role requires hands-on leadership, strong operational oversight, and the ability to support teams during service. The ideal candidate will be bilingual (English & Spanish) and capable of managing people, processes, and service standards in a fast-paced restaurant environment.

Key Responsibilities

• Lead and supervise shifts across kitchen and FOH operations
• Ensure smooth service flow, food quality, cleanliness, and guest satisfaction
• Assist with staff scheduling, shift coverage, and attendance management
• Support inventory management, including ordering, stock counts, waste control, and supply organization
• Monitor compliance with food safety, sanitation, and health regulations
• Oversee cash handling, POS accuracy, and service procedures
• Train, coach, and motivate team members during shifts
• Address guest concerns and resolve issues professionally
• Enforce company policies and operational standards
• Communicate shift performance, staffing needs, and issues to management

Required Skills & Experience

• Proven experience in restaurant kitchen and FOH operations
• Prior shift lead or supervisory experience preferred
• Experience with scheduling, inventory control, and daily restaurant operations
• Bilingual: English and Spanish (required)
• Strong leadership, communication, and problem-solving skills
• Ability to multitask and work effectively in a fast-paced environment
• Availability to work evenings, weekends, and holidays

Tools & Technology

The Shift Lead must be proficient with or willing to learn:

• POS systems
• Cash registers and printers
• Email and communication tools
• Hiring and onboarding software
• Calendar and scheduling tools
• Inventory management software
• Square Reader or similar payment devices
• Microsoft Office Suite:
• Word
• Excel
• PowerPoint
• General computer usage and administrative software
• Any additional software or equipment required by the establishment

Physical & Work Environment Requirements

• Ability to stand for extended periods.
• Ability to lift up to 40 lbs.
• Availability to work evenings, weekends, and holidays as needed.

Other Expectations

• Be a visible, engaged leader on the floor.
• Maintain a professional appearance and conduct.
• Support a culture of teamwork, respect, and hospitality.

Job Type: Full-time

Pay: $23.00 per hour

Benefits:

• Employee discount
• Paid time off

Experience:

• Restaurant management: 8 years (Preferred)

Language:

• Fluent English (Required)
• Fluent Spanish (Required)

License/Certification:

• Food Handler Certification (Required)

Work Location: In person

Salary : $23