What are the responsibilities and job description for the Leasing Agent position at Bedrock Property Management?
Company Description Bedrock Property Management is a Nashville-based property management firm operating nationally, managing over 27,000 units across 200 communities in 25 states. The company delivers institutional-quality performance across major asset classes while staying grounded in the belief that property management is fundamentally about people. Bedrock emphasizes discipline, care, and consistency, supported by operational clarity and senior-level engagement in everyday decisions. With a long-term, relationship-focused approach, the team works to create stable environments that property owners can trust and residents can feel. Bedrock is committed to building strong foundations in each community it serves.
Role Description The Leasing Agent is a full-time, on-site role based in Nashville, TN. This position is responsible for guiding prospective residents through the leasing process, including greeting and engaging visitors, conducting property tours, explaining lease terms, and answering questions about amenities, pricing, and policies. The Leasing Agent will manage leasing applications, verify required documentation, and support lease administration, ensuring an accurate and efficient move-in experience. Daily tasks include responding to inquiries, maintaining up-to-date listings and marketing materials, coordinating with property management and maintenance teams, and supporting resident retention through professional and courteous service. This role also involves maintaining organized records, adhering to fair housing and company policies, and contributing to the overall success and appearance of the community.
Qualifications
- Experience with leases, lease administration, and residential leasing, including guiding applicants through the full leasing cycle.
- Knowledge of property management operations and basic understanding of community policies, regulations, and fair housing practices.
- Strong customer service skills, with the ability to communicate clearly, build rapport with diverse residents and prospects, and resolve concerns professionally.
- Organizational and time management skills, including attention to detail in documentation, record-keeping, and scheduling tours and follow-ups.
- Comfort with using property management software, email, and basic office applications to manage inquiries, applications, and reports.
- Ability to work on-site in Nashville, TN, including occasional evenings or weekends as needed.
- Prior leasing or real estate experience is preferred; high school diploma or equivalent required, associate or bachelor’s degree is a plus.
- Demonstrated reliability, integrity, and commitment to a respectful, inclusive, and non-discriminatory work environment.