What are the responsibilities and job description for the Compliance Field Specialist position at Bedrock Property Management?
At Bedrock Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development amp; management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Bedrock focuses on providing the best service to our residents and our owners!
Bedrock Property Management Purpose and Core Values:
The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service.
Our Core Values:
Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’
By Any Means: No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity.
Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company.
Be Clear, Be Kind: We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency.
POSITION SUMMARY:
Bedrock's Compliance Field Specialist provides hands-on affordable housing compliance support across the company's property portfolio. This position travels extensively to communities requiring assistance with compliance operations, including annual and interim recertifications, file corrections, lease-up support, audit preparation, and regulatory compliance initiatives.
The Compliance Field Specialist serves as a subject matter expert and works closely with on-site management teams to ensure compliance with all applicable affordable housing regulations, including LIHTC, HUD, HOME, Rural Development, and other federal, state, and local affordable housing programs. This position requires frequent travel (approximately 75% or more) and the ability to quickly assess property needs while delivering accurate, timely compliance support.
KNOWLEDGE/SKILLS/ABILITIES:
- Exceptional verbal and written communication skills to liaise effectively with team members and residents.
- Thorough understanding of affordable housing compliance regulations and documentation requirements.
- Strong analytical and problem-solving abilities.
- Ability to work independently with minimal supervision.
- Ability to quickly establish productive working relationships with on-site teams.
- Strong time management and prioritization skills.
- High degree of accuracy and attention to detail.
- Ability to adapt to changing priorities and work environments.
- Professional judgment and discretion when handling confidential information.
ESSENTIAL JOB FUNCTIONS:
- Travel to assigned communities to provide on-site affordable housing compliance support.
- Complete annual and interim resident recertifications in accordance with program requirements and regulatory deadlines.
- Conduct resident interviews and collect all required documentation for income, assets, household composition, and eligibility.
- Obtain and process third-party verifications while ensuring complete and accurate resident files.
- Calculate household income, assets, rent, and utility allowances in accordance with applicable program regulations.
- Review and correct resident files to ensure compliance with company policies and regulatory agency requirements.
- Assist properties in eliminating recertification backlogs and maintaining ongoing compliance.
- Support lease-up activities, including applicant eligibility reviews and initial certifications, as assigned.
- Prepare communities for agency, investor, owner, and internal compliance audits.
- Perform compliance file reviews and identify deficiencies requiring corrective action.
- Partner with Community Directors and site teams to resolve compliance issues promptly.
- Provide guidance and coaching to on-site teams regarding compliance procedures, documentation standards, and regulatory requirements.
- Monitor compliance deadlines and ensure timely completion of required certifications.
- Maintain accurate records within property management and compliance software systems.
- Communicate property compliance status and recommendations to Compliance leadership.
- Stay current on changes to affordable housing regulations and company policies.
- Maintain confidentiality of resident information and company records.
- Perform other compliance-related duties and special projects as assigned.
- Perform all other duties, as assigned.
SPECIFIC EDUCATION OR EXPERIENCE:
- Minimum of three (3) years of affordable housing property management or compliance experience.
- Demonstrated experience completing affordable housing recertifications.
- Working knowledge of one or more affordable housing programs, including:
- Low-Income Housing Tax Credit (LIHTC)
- HUD
- HOME
- Project-Based Section 8
- Certified Occupancy Specialist (COS), Housing Credit Certified Professional (HCCP), Tax Credit Specialist (TCS), Specialist in Housing Credit Management (SHCM), or similar affordable housing certification.
- Experience with Yardi, RealPage, ResMan, OneSite, or similar property management software.
- Multi-state affordable housing compliance experience.
- Experience supporting lease-ups, acquisitions, or compliance audits.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently sit, stand and walk.
- Regularly required to talk or hear.
- Frequently required to use hands or fingers to handle or feel objects, tools or controls.
- Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
- Occasionally lift and/or move up to 25 pounds.
- Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
- The noise level in the work environment is usually moderate.
- Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.
TRAVEL REQUIREMENTS:
- Travel anywhere from 75% - 100% of the time.
The Bedrock Experience
We're creating a different kind of company at Bedrock. We promise we will never be ordinary, which we hope you can see by this job description. At Bedrock, you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then Bedrock could very well be the last company you ever work for.
Bedrock Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.