What are the responsibilities and job description for the Medical Assistant/Front Office position at Beckley Cardiology?
Beckley Cardiology is a busy, multi-faceted, multi-provider clinic. Specialties include cardiology and nephrology. We are seeking a dedicated Medical Assistant to join our practice as we continue to grow. The ideal candidate will assist the entire team in providing quality care to patients in an outpatient office setting.
Key Responsibilities
- Greet patients in a professional and friendly manner
- Register patients; verify insurance and personal information
- Enter data into the EMR system
- Collect co-pays and payments on account
- Answer phone calls and direct them appropriately
- Schedule patient appointments
- Ensure compliance with HIPAA regulations in all patient interactions
- Provide administrative support to medical staff as needed
- Assist and cross-train for the patient check-out process
Requirements
- Must be able to pass a background and/or drug test
- Previous experience in a medical office setting; education/training may be considered in place of experience
- Strong customer service skills with a focus on patient care
- Proficiency in medical terminology and understanding of medical administrative procedures
- Familiarity with medical software systems (both practice management and EHR)
- Ability to multitask in a fast-paced environment while maintaining attention to detail
Work Environment
- Office setting; privately-owned physician practice
- May require occasional schedule changes
Education and Experience
- High School diploma or equivalent
- Minimum 6 months of experience in a physician office (or education/training equivalent)
- Knowledge of medical terminology (to include medical office terminology) and insurance verification processes
- Proficiency in practice management systems and electronic medical records
- Strong customer service, organizational and communication skills
- Ability to work in a fast-paced environment
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Work Location: In person
Salary : $12