What are the responsibilities and job description for the Regional Sales Support - PT position at Beckhoff Automation USA?
Description
Beckhoff Automation is seeking a proactive and customer-focused Regional Sales Support (RSS) professional to drive sales execution, enhance customer experience, and support strategic initiatives across the region. This part-time role supports a high volume of assigned accounts, requiring strong teamwork and excellent customer-facing skills to enhance Beckhoff’s customer experience and meet regional targets.
The RSS collaborates with sales, customer service, and customers in their region to drive execution, streamline quoting, and support account development. If you enjoy working in a fast-paced, collaborative environment and want to contribute meaningfully while maintaining a flexible schedule, this is a great opportunity to grow with a global automation leader.
Key Responsibilities
Sales Support & Execution
This position is based on-site at our office in San Jose, CA. Regular in-person attendance is required to support team collaboration and business operations.
Travel
This position requires varying travel ranging from 0-5% which may include day trips, overnight stays, and occasional extended travel depending on business needs. Travel may be local, regional, or national. All travel-related expenses will be reimbursed in accordance with company policy. Candidates must be able to meet the travel requirements of the role, and reasonable accommodations will be provided as needed in accordance with the Americans with Disabilities Act (ADA).
What We Offer
Benefits
At Beckhoff, automation is our calling. We empower engineers to differentiate and succeed as industry leaders –– to harness new technologies, embrace open standards and solve the world’s most complex problems. Founded and led by engineers, we organically create advanced controls, communication, IoT, and motion technologies that become unique tools for your one-of-a-kind challenges in an age of digital transformation.
As a global partner with U.S. headquarters in Minneapolis, we remain committed to sustainability, inclusivity, and support for the people behind the automation. So, whether you’re powering the EV revolution, dazzling on Broadway, launching satellites, or developing fusion energy solutions – you can reach new heights for your business, industry, and humankind.
Beckhoff is an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status. We are committed to creating an inclusive environment for all employees and applicants. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise take part in the recruitment process, please contact .
Qualifications
What We’re Looking For – Required Skills & Qualifications
Beckhoff Automation is seeking a proactive and customer-focused Regional Sales Support (RSS) professional to drive sales execution, enhance customer experience, and support strategic initiatives across the region. This part-time role supports a high volume of assigned accounts, requiring strong teamwork and excellent customer-facing skills to enhance Beckhoff’s customer experience and meet regional targets.
The RSS collaborates with sales, customer service, and customers in their region to drive execution, streamline quoting, and support account development. If you enjoy working in a fast-paced, collaborative environment and want to contribute meaningfully while maintaining a flexible schedule, this is a great opportunity to grow with a global automation leader.
Key Responsibilities
Sales Support & Execution
- Support the development of new sales opportunities through targeted outreach and relationship-building within assigned accounts.
- Provide technical expertise for quotes and configuration inquiries, enhancing customer experience and reducing reliance on Sales Engineer support.
- Collaborate with Customer Service Representatives to streamline quoting processes.
- Recommend relevant products based on customer purchasing history and technical needs.
- Assist in executing regional sales campaigns to grow machine share and support territory goals.
- Maintain current product knowledge through ongoing learning and collaboration.
- Maintain accurate customer data in CRM systems to support communication and follow-ups.
- Contribute to campaign tracking and pipeline visibility through CRM updates.
- Partner with logistics, technical support, and other departments to ensure timely delivery and issue resolution.
- Collaborate with the Regional Sales Manager and Regional Sales Coordinator on strategic initiatives.
- Participate in occasional travel to support customer engagement, as needed.
- Customer-Centered Execution: Support a high volume of accounts with tailored quoting and product recommendations.
- Collaborative Culture: Work closely with sales, service, and internal teams to enhance the customer experience.
This position is based on-site at our office in San Jose, CA. Regular in-person attendance is required to support team collaboration and business operations.
Travel
This position requires varying travel ranging from 0-5% which may include day trips, overnight stays, and occasional extended travel depending on business needs. Travel may be local, regional, or national. All travel-related expenses will be reimbursed in accordance with company policy. Candidates must be able to meet the travel requirements of the role, and reasonable accommodations will be provided as needed in accordance with the Americans with Disabilities Act (ADA).
What We Offer
Benefits
- Generous Paid Time Off: 12 Paid Holidays (at 4 hours each) 8 Days of PTO
- 401(k) with up to 6% match
- Professional Development Opportunities
At Beckhoff, automation is our calling. We empower engineers to differentiate and succeed as industry leaders –– to harness new technologies, embrace open standards and solve the world’s most complex problems. Founded and led by engineers, we organically create advanced controls, communication, IoT, and motion technologies that become unique tools for your one-of-a-kind challenges in an age of digital transformation.
As a global partner with U.S. headquarters in Minneapolis, we remain committed to sustainability, inclusivity, and support for the people behind the automation. So, whether you’re powering the EV revolution, dazzling on Broadway, launching satellites, or developing fusion energy solutions – you can reach new heights for your business, industry, and humankind.
Beckhoff is an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status. We are committed to creating an inclusive environment for all employees and applicants. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise take part in the recruitment process, please contact .
Qualifications
What We’re Looking For – Required Skills & Qualifications
- Bachelor’s degree in Engineering, Engineering Technology, or Business (or equivalent experience).
- 2 years of experience in inside sales, customer service, or a related technical field.
- Strong communicator with attention to detail and a commercial mindset.
- Proficient in CRM platforms, business systems, and Microsoft Office tools.
- Comfortable working remotely and across multiple teams.
- High emotional intelligence and a collaborative, team-first attitude.
