What are the responsibilities and job description for the Part-Time Receptionist / Customer Service Representative (CSR) position at Beck Veterinary Services, LLC?
About Us:
Beck Veterinary Services is a mobile exotics veterinary practice dedicated to providing compassionate, high-quality care for exotic pets. We pride ourselves on personalized service and strong client communication, supporting pet owners and their unique companions.
Position Overview:
We are seeking a reliable, organized, and personable Receptionist / Customer Service Representative (CSR) to serve as the first point of contact for our clients. This is a primarily remote position with occasional in-office responsibilities in Cranston, Rhode Island.
Key Responsibilities:
- Respond promptly and professionally to client inquiries via phone calls, text messages, emails, and online messaging platforms
- Manage and coordinate incoming appointment requests and general inquiries
- Maintain clear, friendly, and informative communication with clients regarding services and scheduling
- Monitor and manage social media accounts (Facebook and Instagram), including:
- Creating and posting engaging content
- Responding to messages and comments in a timely manner
- Assist with general administrative tasks as needed
Qualifications:
- Previous customer service or reception experience preferred
- Strong written and verbal communication skills
- Comfortable using email, messaging platforms, and social media
- Ability to work independently and manage time effectively in a remote setting
- Organized, detail-oriented, and responsive
- Interest in or experience with animals—especially exotic pets—is a preferred
Schedule & Compensation:
- Part-time: Approximately 10–15 hours per week
- Position will require hours on Tuesdays and Thursdays, with possible additional hours on Fridays and Saturdays
- Flexible scheduling, with availability required for timely client communication
- $18 per hour
Work Environment:
- Primarily remote work
- Occasional in-person tasks at our Cranston, RI location as needed
How to Apply:
Please email your resume and cover letter to drmo@beckveterinary.com. We look forward to hearing from candidates who are passionate about client care and supporting a unique veterinary practice.
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
People with a criminal record are encouraged to apply
Work Location: Hybrid remote in Cranston, RI 02920
Salary : $18