What are the responsibilities and job description for the Vehicle Maintenance Coordinator position at beBee Careers?
Customer-Focused Role
We are seeking a Service Advisor who can build strong relationships with customers and sell the technicians' time. As a Service Advisor, you will be responsible for greeting and consulting customers on service needs, performing a thorough vehicle inspection, selling and upselling services, keeping customers updated on services, and taking ownership of the customer experience.
Main Objectives:
- To provide excellent customer service and ensure a positive dealership experience
- To sell and upsell services by emphasizing value
- To keep customers informed on completion times and service expenses
- To ensure that customers have a positive experience with the dealership