What are the responsibilities and job description for the Service Advisor position at beBee Careers?
Job Summary:
We are seeking a highly skilled Service Advisor to join our team. As the external point of contact for customers, you will be responsible for coordinating communication and performing assessments of customer RVs. Your goal will be to advise customers on required repairs and write service orders that meet their needs.
Key Responsibilities:
• Ensure customers receive prompt, courteous, and effective service
• Troubleshoot product needs, services, and concerns by working directly with customers
• Provide price quotes for installations prior to scheduling service appointments
• Recommend add-on services or upgrades to increase sales
• Communicate and update customers from initial contact to completion of service
Required Skills and Qualifications:
• Exceptional skills in customer service and communication
• Ability to use a variety of computer-based systems to support the sales process
• Relevant background in sales and/or customer service
• Excellent verbal and written communication skills
• Flexibility with work schedules; including Saturdays (we are always closed on Sundays)
• Bachelor's degree or relevant work experience a plus
• An awesome attitude
• The ability to work independently as well as in a team setting
• Neat, clean, and professional appearance
• Ability to pass a background check and drug test
• Demonstrate behaviors consistent with our Vision, Mission, and Value in all interactions with customers and co-workers
• 2 years of experience preferred
Benefits:
• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401K with 5% match
• Employee discounts
• Company-paid life insurance
• Gym membership reimbursement
• Opportunities for advancement
• Annual Incentive Trip for Top Performers
• RV Borrowing Program
• Incredible Team Culture
Who We Are:
We value our employees and strive to create an atmosphere where they can thrive. Our company culture is built upon three core values: Being Genuine, Having Fun, and Driven by Results. We believe in setting ourselves apart by being 'Different with a Purpose'.
• Equal Opportunity Employer
We are seeking a highly skilled Service Advisor to join our team. As the external point of contact for customers, you will be responsible for coordinating communication and performing assessments of customer RVs. Your goal will be to advise customers on required repairs and write service orders that meet their needs.
Key Responsibilities:
• Ensure customers receive prompt, courteous, and effective service
• Troubleshoot product needs, services, and concerns by working directly with customers
• Provide price quotes for installations prior to scheduling service appointments
• Recommend add-on services or upgrades to increase sales
• Communicate and update customers from initial contact to completion of service
Required Skills and Qualifications:
• Exceptional skills in customer service and communication
• Ability to use a variety of computer-based systems to support the sales process
• Relevant background in sales and/or customer service
• Excellent verbal and written communication skills
• Flexibility with work schedules; including Saturdays (we are always closed on Sundays)
• Bachelor's degree or relevant work experience a plus
• An awesome attitude
• The ability to work independently as well as in a team setting
• Neat, clean, and professional appearance
• Ability to pass a background check and drug test
• Demonstrate behaviors consistent with our Vision, Mission, and Value in all interactions with customers and co-workers
• 2 years of experience preferred
Benefits:
• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401K with 5% match
• Employee discounts
• Company-paid life insurance
• Gym membership reimbursement
• Opportunities for advancement
• Annual Incentive Trip for Top Performers
• RV Borrowing Program
• Incredible Team Culture
Who We Are:
We value our employees and strive to create an atmosphere where they can thrive. Our company culture is built upon three core values: Being Genuine, Having Fun, and Driven by Results. We believe in setting ourselves apart by being 'Different with a Purpose'.
• Equal Opportunity Employer
