What are the responsibilities and job description for the Retail Advisor position at beBee Careers?
Job Summary
We are seeking a retail sales and service representative to join our team. This individual will provide exceptional customer experiences in person and over the phone, utilizing their communication skills to explain warranty options and promote products and services.
Duties and Responsibilities
You will be responsible for:
- Providing excellent customer service
- Explaining warranty options and promoting products and services
- Establishing time commitments between technicians and customers
- Checkout procedures
- Problem-solving skills related to customer complaints
Qualifications
To be successful in this role, you will need:
- High School Diploma or equivalent
- 2-years of consumer retail sales experience
- A valid automobile driver's license at all times
- The ability to drive company vehicles
- Must complete and maintain all required Firestone Complete Auto Care store education courses and modules
Benefits and Opportunities
We offer competitive health benefits, paid vacation and holidays, on-the-job training, and opportunities for professional development. Our team supports employee growth and well-being!